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Master Technologist Ecommerce
Spectrum
Maryland Heights, MO, United States
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JOB SUMMARY
IT Ordering is in need of a Master Technologist to guide strategy and execution with key stakeholders. In Charter's IT Ordering group, you will help implement and enhance our future-state Online Buyflow at spectrum.com. This platform serves both Residential and Business customers. It is a collection of systems composed of Spring Boot APIs, Oracle ATG Web Commerce Platform, and a single-page application based on React.
The Lead eCommerce Master Technologist will be responsible for expert guidance for all aspects of the ecommerce platform from scope/solutioning, development, deployment, infrastructure and operational aspects of spectrum.com The ideal candidate follows technology trends, loves to stay hands-on with the technology, thrives is a very fast paced environment and can contribute to our continuing adoption of DevOps practices. They will be involved with both development and operations work, and need to bring expertise in Java, Spring Boot, React, Puppet, or other related technologies.
This role will work with other technologists and architects to select standardized platforms and tools for applications and enhancements and provide expertise in efforts to select new platforms when existing standardized platforms fail to keep up with evolving business needs.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience in Charter's multiple Buyflows.
• Lead strategy sessions with key stakeholders to merge business needs with technical solutions
• Create proofs-of-concept and prototypes to justify new technology recommendations and approaches
• Provide estimates / Level of Effort for future initiatives
• Collaborate with and provide technical leadership to multiple IT Ordering development teams and other IT organizations including data management, infrastructure and enterprise services.
• Provide direction to ensure business needs are mapped to standardized functional areas (presentation layer, workflows, data sources, authentication/authorization, security) then map to standardized platforms and tools for those areas.
• Lead collaborations with business and technical teams to review conflicts/gaps between functional goals and existing platform capabilities or IT abilities to deliver solutions by desired dates using existing platforms; provide written documentation for business and technical teams of those discussions and conclusions.
• Develop and document best practices for code development, version control, test automation and build automation.
• Consult with architects and technologists to review new software/hardware platforms or software tools; formulate criteria for and execute proof of concept tests for new platforms and evaluate results for final selections.
• Provide technical assistance to development teams on new system projects and existing systems, and provide formal skills development training and informal mentoring to other employees.
• Ensure that projects follow the prescribed development life cycle and meets quality standards.
• Serve as point of escalation, review and approval for key issues/decisions.
• Keep current with trends and technological innovations in the Cable and IT industry, and make appropriate development recommendations.
• This position will be a senior-level, individual contributor and a direct report to the VP of IT Ordering.
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
• Expert in Java, Spring, and Spring Boot
• Expert in REST API design and implementation
• Extensive experience in automation - builds, deployments, and configuration management
• Our preferred tools are Jenkins, Artifactory, Bitbucket, Puppet, and Python.
• Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
• Ability to communicate complex technical concepts to all levels of an organization (including EVP & CIO) to aid in decision making and understanding through written, verbal, and presentation mediums
• A clear passion about technology and technology trends to be constantly aware of new solutions and opportunities to improve
• Authoritative knowledge of infrastructure technologies and concepts is preferred
• Ability to demonstrate lateral thinking required to solve complex technical problems
• Ability to collaborate well with others to solve problems and actively incorporates input from various sources; has experience working with others on a global basis; applies know ledge to coach and mentor others
Education
Master’s Degree in Information Technology, Computer Science, MIS or related field or equivalent work experience
Related Work Experience
15 plus years experience designing or configuring systems and/or applications
10 plus years Relational Database Design and Maintenance
Experience working in Telecommunications industry
WORKING CONDITIONS
Office environment