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Billing Coordinator
Comcast
Englewood, CO, United States
Job Details - this job has expired, please see similar jobs below
Job Summary:
Responsible for processing and researching of invoices, returns, and credits on a basic-to-intermediate level. Maintains records and analyzes collections. Updates and summarizes receivables. Fulfills requests from collections, vendors, customers, etc. for invoices or shipping verification. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.
Core Responsibilities:
• Prepares daily batch information required for batch posting.
• Provides necessary feedback to call centers and other departments concerning adjustment and payment batches.
• Provides back-up for monthly deposit, reconciliation, and other financial tracking.
• Verifies customer accounts to determine appropriate action.
• Works with customers to determine best way to service the customers' bad debt.
• Creates and updates financial and collections reports.
• Researches and prepares reports for departmental and field leadership to identify and resolve aged active accounts.
• Works with all levels within Cash Management, Accounting, and Finance department to ensure accurate accounting of Accounts Receivables.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
Job Specification:
• High School or Equivalent
• Generally requires 2-5 years related experience
Employees at all levels are expect to:
• Understand our Operating Principles; make them the guidelines for how you do your job
• Own the customer experience-think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services
• Know your stuff-be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences
• Win as a team-make big things happen by working together and being open to new ideas
• Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company-by joining huddles, making call backs and helping us elevate opportunities to do better for our customers
• Drive results and growth
• Respect and promote inclusion and diversity
• Do what's right for each other, our customers, investors and our communities
Comcast is an EOE/Veterans/Disabled/LGBT employer