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Program Manager
Elsevier
Philadelphia, PA, United States
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Program Manager - Elsevier Research Content (ERC)
Elsevier Technology seeks a talented Program Manager to be responsible for managing the definition and delivery of key investment projects.
A key program in the portfolio - Elsevier Research Content (ERC) requires a strong Program Manager to transform the way in which content is developed and delivered; seeking to create the means of creating content as data at the outset. As Elsevier continues its evolution toward providing context based ‘answers’ as opposed to search based prose, the need to ensure content is able to be used within a machine learning driven environment is increasingly important. The challenge is to define and execute on a plan to create this truly ‘digital first’ content.
At the same time, the organization seeks to streamline the content development and production process, improving the authoring experience for our authors and enabling our staff to focus on the high value tasks in which they excel.
This is a multi-year program that requires extensive collaboration and close working relationships with a very broad group of stakeholders across the enterprise. We are not only transforming processes, but driving to change the way the organization thinks about and uses the content our authors create.
Key Responsibilities:
• Drive for results, ensuring the program delivers its key business outcomes as defined in the business case
• Engage with senior level stakeholders across multiple business units and organizational divisions to ensure and facilitate alignment, including by standing up and driving a SVP / VP level steering committee composed of stakeholders in Operations, Technology and ERC.
• Build partnerships with the product owner and the technical delivery lead to ensure mutual success
• Hold members of the delivery team to account for their deliverables
• Ensure the implementation and adoption of strong agile development practices
• Define and drive business outcomes from the delivery of working software
• Ensure mechanisms are in place for the definition and tracking of all program activities
• Track and control program budgets, reporting on them on a regular basis
• Proactively resolve the risks and issues that present a barrier to successful delivery
• Manage all phases of the project through the Product Development process
• Define and manage program resource requirements and schedule with resource managers and manage the assignment and release of all resources during the program
• Define key performance parameters and create regular variance reports to track progress
• Request resource demand and review resource allocation for projects
• Maintain ownership of and accountability for the project schedule
• Effectively communicate project status — including schedule variances and mitigation options
• Work with the Development Manager to ensure that the sound development processes, coding best practices, and code reviews are implemented.
Required Skills and Experience:
• 8+ years of project management experience including a proven track record of delivering complex software programs at scale
• Exceptional relationship building skills, strong up, down and across stakeholder relationship management skills based on a credible personal presence
• Excellent written and verbal communication skills
• A results-oriented outlook with the ability to prioritize and deliver key initiatives
• Highly organized, structured thinker
• Understanding of modern software principles, technologies and approaches including an advanced experience of effective application of Agile software development methodologies.
• A positive, optimistic outlook, a motivator with the ability to foster deep engagement with the team
• Evidence of a particularly strong approach to managing the wide variety of details of project execution i.e. meeting minutes, decisions, actions, open questions, release notes, shared information, etc.
• Able to think one step ahead and anticipate needs / questions / execute mitigation strategies
• Experience creating robust financial models and the associated ability to accurately track.
• Able to engage with finance and the PMO system; presenting experience of establishing rigorous, accurate, timely status reporting.
Desirable experience:
• Good understanding of an Objectives and Key Results (OKRs) –driven management system and standing up an effective OKR process.
• Experience in digital publishing and content management systems
• PMP certification.
Travel requirement:
• c10-15% after initial onboarding and could potentially include both domestic and international locations.
Elsevier is a global information analytics business that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We help researchers make new discoveries, collaborate with their colleagues, and give them the knowledge they need to find funding. We help governments and universities evaluate and improve their research strategies. We help doctors save lives, providing insight for physicians to find the right clinical answers, and we support nurses and other healthcare professionals throughout their careers. Elsevier provides digital solutions and tools in the areas of strategic research management, R&D performance, clinical decision support, and professional education; including ScienceDirect, Scopus, SciVal, ClinicalKey and Sherpath. Elsevier publishes over 2,500 digitized journals, including The Lancet and Cell, more than 35,000 e-book titles and many iconic reference works, including Gray's Anatomy.
Elsevier is part of RELX Group, a global provider of information and analytics for professionals and business customers across industries. Elsevier employs over 7,000 people in more than 70 offices worldwide. We are an employer of choice, attracting and developing talented and creative people who thrive in a challenging and fast-paced environment. We offer an excellent compensation and benefits package as well as a real opportunity for career growth in a growing organization. Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.