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Senior Manager, Marketing Project Management
Spectrum
Stamford, CT, United States
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JOB SUMMARY
TheMarketing Senior Manager will lead a cross-functional team to manage offer and pricing changes. Employing strong project management skills, this individual will drive units, profitable revenue and operating efficiencies through customer acquisition and migration for the bundle, cable, high speed Internet, phone and other services. The Marketing manager will work closely with marketing leaders and others to incorporate offer and target strategies and promote Marketing throughout the organization.
MAJOR DUTIES AND RESPONSIBILITIES
• Actively and consistently support all efforts to simplify and enhance the customer experience
• Lead a cross-functional team to manage execution of marketing campaigns in all sales channels and billers.
• Lead cross-functional team to manage pricing actions and related customer communication.
• Implement monitoring and remediation procedures to ensure continued progress towards objectives
• Develop, maintain and communicate offer launch calendars for all targets, products, offers and geographic areas; manage change control
• Partner with relevant business functions, the field and external vendors to determine targets and schedules; strategize and implement applicable tests; ensure flawless execution
• Proof read final copy to ensure accurate and correct communication; match creative, versions and other campaign elements
• Communicate with internal and external research groups, industry organizations and other sources of expertise
• Employ strong project management skills, demonstrating the ability to set and meet deadlines for multiple simultaneous projects while maintaining accuracy and efficiency in deliverables
• Other duties as assigned
REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
• Ability to manage multiple projects and tasks at one time
• Ability to prioritize and organize effectively
• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to manage all phases of a large project from beginning to end with sufficient autonomy
• Ability to work well with people from all levels of the organization, many different disciplines and varying degrees of technical and business experience
• Ability to show judgment and initiative and to accomplish job duties
• Ability to work independently and make recommendations and decisions autonomously
• Ability to maintain confidentiality
• Ability to make decisions and resolve problems while working under pressure
• Ability to manage and foster change
• Ability to conduct formal presentations to all levels of management on issues or findings in assigned areas or subjects
• Ability to analyze and interpret data to make recommendations based on analysis and expertise
• Honesty, integrity and ethics
• Knowledge of cable television, high speed Internet and phone products and services preferred
• Strong attention to detail balanced with the ability to think strategically
• Highly developed capacity for teamwork and a strong focus on the customer
• Penchant to work with a sense of urgency
• Advanced proficiency with Excel and PowerPoint; proficient in other desktop applications
Education
• Bachelors Degree in Business, Finance or related discipline and/or an equivalent experience
• MBA / Masters preferred
Related Work Experience
• 5-7 years of marketing or product management experience
WORKING CONDITIONS
• Office Environment