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Experience Architect
Bose Corporation
Framingham, MA, United States
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There are so many stories to be told about Bose products, innovations and technologies that improve our everyday lives. And we’re looking for an Experience Architect who will be responsible for creating compelling stories about future product innovations and developing prototype demonstrations to bring those innovations to life.
At Bose, we exist to astonish with the unexpected, from noise cancelling headphones to sunglass frames with astounding audio built right in. One thing we never get tired of is the look on someone’s face when they try one of our products for the first time – and they’re blown away. That moment is what we live for, and it requires more than innovative products. It requires innovative storytelling and magical demonstrations. That’s where you come in.
We’re looking for someone who is excited by taking complex concepts and explaining them to users in ways that will make their eyes sparkle with excitement and their jaws drop in disbelief. Creating that kind of magic is only possible through painstaking research, testing and retesting because it’s often a small detail in content, timing or delivery that can make a big difference in how consumers react. The Experience Architect will be at the nexus of not only shaping how Bose talks about future products and technologies, but could become an important resource over time, in helping influence the course of new product development.
Job Description:
Responsible for assuring that future product definitions translate accurately to prototype customer communications.
Researches to understand future product capabilities and features from a variety of subject-matter experts within the organization and articulates potential gaps in communications experiences and/or product features.
Assembles knowledge about software platforms and how products/experiences relate.
Articulates challenges in communicating a clear story to intended audiences (colleagues, developers, customers).
Recommends methodologies for exploring customer-centric communications solutions.
Collaborates with cross-functional teams to deliver prototypes that foster better understanding of product potential.
Experience Required:
7-10 years’ experience
Writing and design thinking background
Articulate and visual storyteller
Strong communicator
Strong presentation skills
Strong research skills
Skilled at active listening
Comfortable with the unknown mentality
Self-starter but collaborative
Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics.
Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail and let us know the nature of your request and your contact information.