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General Manager
Bally Technologies
Little Rock, AR, United States
Job Details - this job has expired, please see similar jobs below
Serves as the business and customer relationship manager for the AR CSP business.
• Serve as the AR Lottery’s day to day point-of-contact for all aspects of provided services
• Assist the AR Lottery with managing marketing , promotions and research funds
• Create and execute revenue generating marketing initiatives
• Develop and recommend marketing objectives, including sales volume and financial forecasts
• Oversee game planning and marketing functions related to implementing the instant game launch plan
• Define, recommend, and implement objectives in each area of operations
• Develop specific short term and long term plans and programs, together with supporting requests and financial estimates
• Develop and implement methods to improve productivity within established budgets
• Analyze market trends and potentials
• Prepare sales forecasts for use in the planning of manufacturing operations for controlling inventories
• Assist with the preparation of reports for budget meetings
• Work with software developers on upgrades and enhancements for the vending machines
• Ability to manage project schedules while meeting project deadlines and budgets
• Manage a staff of supervisors to insure timely distribution of product within the standards of budget, policies, procedures and contract obligations
• Responsible for the inside sales (tel-sell) and warehouse operations
• Responsible for overall development of all personnel and staff reporting directly or indirectly
• Help organize and participate in instant ticket focus groups
• Work with the Lottery to organize and prepare the budget for retailer events
• Escalate customer issues that require additional support and visibility, or affect scope outside of local site
• Work with the AR Lottery to maximize sales and profits
• Work with SGI Vendors who support the AR Operations
Position Requirements
• BS Degree in Business, Management or related field or equivalent experience (preferred)
• Strong leadership and management experience
• Advanced knowledge of customer support operations in the Lottery industry
• Experience in a high volume environment
• Experience in technical operation with software and system tools
• Experience in planning and implementing marketing focus groups
• Experience in creating and implementing instant ticket marketing plans
• Knowledge in using distribution software, distribution methods and inside sales (preferred)
• Excellent written and verbal skills
• Must be able to effectively communicate with all levels of employees
• Proficient in Excel
• Proficient in MS Word
• Proficient in PowerPoint
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.