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Learning Coordinator & Senior Office Adminstrator
Global Eagle Entertainment
Los Angeles, CA, United States
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Global Eagle Inc. (Nasdaq:ENT) is a worldwide provider of media content, technology, and connectivity solutions to the travel industry. Through the industry's most comprehensive product and services platform, GEE provides airlines with a wide range of inflight solutions.
These include Wi-Fi, movies, television, music, interactive software, as well as portable IFE solutions, content management services, e-commerce solutions and original content development. Serving over 150 airlines worldwide, GEE delivers exceptional quality and value to its customers to help them achieve their passenger experience objectives. The company's headquarters are located in Los Angeles, California, with offices and teams located in North America, Asia, the Middle East, Europe, Africa, Oceania and South America.
Key responsibilities:
Organizational & Development Duties:
• Support and manage the Organizational Development learning resources, tools and information as well as prepare and update materials as needed
• Provide administrative assistance for Learning Management System needs and answer system questions by employees
• Plan and execute all operational and logistical aspects of Organizational Development meetings, trainings and events across the organization
• Organize and maintain Organizational Development files
• Plan and arrange for in-service training programs of interdepartmental scope. Arrange for administrative, recordkeeping, general clerical, physical facility, and other supporting facilities and services needed for inter- departmental training programs.
• Maintain liaison with universities and special training institutions of local, regional, and national importance to keep informed of available training resources.
• Establish systems, methods, forms, and procedures for employee application for training, for departmental review and certification of applications, and for recording the results of training
• Foster the adaptation of existing resources by assisting departments in identifying in-house resource persons and programs whose expertise will provide the needed training
• Perform related duties as required.
Office Duties:
• As needed may assists in maintaining the busy calendar for local resolving scheduling conflicts, including meeting invites and other details pertinent to the meeting’s success, prioritizing calendar events and communicating urgent requests or changes to the appropriate parties; coordination of travel arrangements
• First point of contact to all general public inquiries including answering multi- line telephone, screening and directing calls as appropriate
• Provides customer service and addresses questions from internal and external customers
• Greets guests visiting the office escorting them to meeting rooms and ensuring they are met by the respective parties.
• Regularly maintains the master company contact sheets for building
• Receives and sorts mail and deliveries
• Maintains all general office areas including break room, supply room, training rooms, conference rooms and kitchen.
• Maintains general supply inventory and orders necessary supplies
• Takes and relays messages, filtering calls as necessary
Qualifications
• 5+ years of over all relevant work experience
• 2 years of Human Resources or Organizational Development experience
• Bachelor’s Degree preferred in HR, Business Administration, or related field
• Experience working in a startup or sales environment preferred
Physical Demands
The physical demands described here are representative of those that must-be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the mobility for the employee regularly requires sitting, frequent near vision use for reading and computer, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching and other physical exertion.
• The employee is regularly required to talk and hear.
• Lifting and/or carrying of up to 25 lbs.
Performance Factors
• Attendance and Dependability: The employee can be depended on to report to work at the scheduled time. Employee can be depended upon to complete work in a timely, accurate, and thorough manner and is conscientious, about assignments.
• Communication and Contact: The employee communicates effectively both verbally and in writing with superiors, colleagues, and individuals inside and outside the Company.
• Relationships with Others: The employee works effectively and relates well with others Including superiors, colleagues, and individuals inside and outside the Company.
Interests and generic skills
• Attention to details
• Dynamism and proactivity
• Thorough in communications and follow-ups
• Excellent organizational skills and multi-tasking abilities
• Service focused
• Creative and outside the box thinker
• Positive attitude and sense of humor
Please note
: Only shortlisted candidates will be contacted.