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Account Manager
TEGNA
Austin, TX, United States
Job Details - this job has expired, please see similar jobs below
Job Description
Broadcast/Digital Account Manager (Looking for Discipline, Work Ethic Problem Solver or Learner)
Reports to Local Sales Manager/ Digital Sales Manager – AE Team
Purpose:
Manage day to day responsibilities of key accounts with team members. Provide an optimal customer experience by having a deep understanding of the company’s multimedia solutions.
Responsibilities:
• Provide support to AE on post-sale activity including campaign implementation, maintenance and review in the form of ‘campaign recaps’.
• Daily interaction with existing agency and direct client business; this responsibility includes maintenance of client schedules on television and online in addition to implementation of special projects and promotions.
• Works in tandem with AE, Integrated Marketing Strategist, G/O Digital, all 3rd party vendors and others to support client needs.
• Attends sales meetings and training to obtain sales, product and process information and keep abreast of company products and services to articulate to client, when appropriate.
• Partners with designated Account Executives in identifying new/incremental revenue based on campaign results.
• Assists designated Account Executives with maintenance of contracts, generating avails, traffic, make-goods, collections and overall customer service.
• Regular tracking of client audience delivery using Nielsen ratings and digital fulfillment. Communication of delivery to clients.
• Coordinates with sales assistant to set up new customer accounts, contracts, order entry and revisions. Checks for accuracy.
• Able to make decisions and solve problems independently to support customer needs.
• Self-motivation and willingness to work as a team player are essential attributes. Creativity, flexibility, and ability to change with our industry are also keys to success.
Performance Tracking
• Successful campaign implementation.
• Successful campaign maintenance.
• Strong inter-office, inter-departmental relations.
Leading Indicators
• Increased number of campaign reviews.
• Increased number of AE presentations.
• Increased client satisfaction and overall retention
Job Requirements
Requirements
• Minimum 2 years of account engagement in a professional, fast paced sales environment is highly preferred.
• Ability to work effectively as part of a team and independently.
• Ability to handle multiple tasks and projects effectively under deadline pressure.
• Attention to detail and accuracy desired.
• Ability to effectively solve problems.
• Creative and able to adapt quickly to change.
• Position requires strong written and verbal communication skills, as well as strong organization and time management.
About TEGNA
TEGNA Inc. (NYSE: TGNA) is an innovative media company that serves the greater good of our communities. With 47 television stations and two radio stations in 39 markets, TEGNA delivers relevant content and information to consumers across platforms. It is the largest owner of top 4 affiliates in the top 25 markets, reaching approximately one-third of all television households nationwide. Each month, TEGNA reaches 50 million adults on-air and approximately 35 million across its digital platforms. TEGNA has been consistently honored with the industry’s top awards, including Edward R. Murrow, George Polk, Alfred I. DuPont and Emmy Awards. TEGNA delivers results for advertisers through unparalleled and innovative solutions including OTT local advertising network Premion, centralized marketing resource Hatch, and G/O Digital, a one-stop shop for local businesses to connect with consumers through digital marketing. Across platforms, TEGNA tells empowering stories, conducts impactful investigations and delivers innovative marketing solutions.
TEGNA Inc. is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We encourage and consider all qualified candidates regardless of race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, enrollment in college or vocational school, political affiliation, veteran status or genetic information.