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Sr. Analyst, Data Quality Operations
Comcast
Philadelphia, PA, United States
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Comcast is expanding an enterprise Business Intelligence team, including advanced analytics across multiple large data sets. The role of the Sr. Data Quality Ops Analyst is to ensure the quality and completeness of data across various business systems as they are managed in our enterprise systems. This position will be responsible for triaging data issues, creating dashboards and scorecards for monitoring operational metrics, and supporting other operational functions. This is an analytical and technical role. The pace is challenging but realistic.
Main responsibilities will be:
• Analysis
• Perform root cause and impact analysis related to data issues
• Convey complex technical issues/problems to developers in a clear and concise manner recommendations in the form of remediation
• Work closely with cross-functional team of technical and business experts, operational teams and managed services teams to identify and solve data issues
• Assist in preparation of Monthly Operations Review (MOR)
• Design and build enhanced ticketing metrics and automated alerts
• Technical Writing requirements, event summaries and recommendations (etc.)
• Process Modeling
Knowledge and Skills:
• Knowledge of tools to query and manipulate data in varying file formats
• Knowledge of referential and large data formats and file structures
• Ability to apply the principles of data quality standards
• Knowledge of databases, included big data technologies
• Knowledge of programming and software development lifecycle (SDLC)
• Exposure to agile development methodology
• Convey complex technical issues/problems to programmers in a clear/concise manner
• Ability to convey complex concepts to business stakeholders in terms relevant to the business
• Excellent written and verbal communications skills
• Excellent data analysis skill
• Organized, structured, methodical
• Analytical with strong problem solving ability
• Strong prioritization and time management skills
• Ability to design and implement operational metrics:
-Scorecards
-Dashboards
-Thresholds
Experience:
• 6+ years of relevant employment experience
• 6+ years writing technical requirements and business logic
• 3+ years process documentation and depicting data lineage
• 3+ years interpreting data models, data dictionaries and queries
• Ability to write moderately complex SQL queries, PL/SQL a plus
• Knowledge of account, device, service, operations and marketing domains
• Exposure to the following a plus: Hortonworks, Hadoop, Teradata
• Exposure to the following a plus: Informatica, Tableau, Metric Insights
Qualifications:
• Bachelor's degree required with related experience, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired. Ability to analyze complex data, business processes, and information flow needs. Must have excellent communication skills with the ability to drive data quality concepts and solutions.
Comcast is an EOE/Veterans/Disabled/LGBT employer