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Manger, Premium Ticketing
AEG
Los Angeles, CA, United States
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Overall Purpose:
The Manger, Premium Ticketing is responsible for managing an array of touring and regional-based Premium Ticketing initiatives instrumental to generating company-wide ancillary revenues. The Manager will work closely with the Director, Sr. Management, co-workers, clients and any other affiliated parties in order to effectively maximize ancillary revenues.
Essential Duties and Responsibilities
• Departmental lead for designated touring and regional-based Premium Ticketing initiatives
• Perpetual oversight and daily maintenance of market-based pricing initiatives associated with Dynamic Pricing programs
• Ability to continuously exercise independent judgment and utilize discretion essential to maximizing ancillary revenues
• Management of VIP Packaging initiatives including all underlying elements essential for successful execution
• Assist with generation of financial models and projections associated with Premium Ticketing initiatives
• Directly support the planning, development and integration of national, regional and local-based programs
• Oversight, maintenance and administration of associated program-based budgets
• Compilation and distribution of daily, weekly and monthly ticket counts and event-based reports
• Responsible for the integrity of all assigned repots, reconciliations and event-based settlements
• Review, dictate and assign corresponding ticket holds and allocations as required for each initiative
• Competently manage large amounts of inventory across several tours or individual events simultaneously
• Provide direct input on collateral, sales and marketing materials
• Initiation, regulation and maintenance of customer service channels
• Development, creation of procurement of exclusive merchandise products, accessories and product lines
• Negotiating prices, placing orders, achieving production deadlines and ensuring product integrity with vendors
• Processing and fulfillment duties associated with invoicing and vendor payments
• Travel to designated events associated with companywide initiatives in order collaborate with counterparts, develop meaningful relationships and to ensure the integrity of each independent program meets the highest standards
• Procurement of local help for corresponding events as required
• Actively participate in national and local work functions affiliated with premium initiatives as required
• Other duties as assigned
Qualifications, Experiences & Attributes
• Bachelor's degree from four-year college or university
• Proven track record of success and experience in the entertainment industry, sports industry or equivalent combination of education and experiences
• Ability to work independently and handle multiple projects simultaneously with little supervision
• Demonstrated proficiencies across multiple ticketing platforms and associated technologies
• Firm understanding of supply and demand based economics and underlying principles
• Ability to work with complex mathematical concepts and computations
• Individual must be extremely organized and work well under extremely stressful situations
• Willingness to work long, irregular hours - including nights, weekends and holidays as required
• Strong work ethic, results oriented - ability to go above and beyond what is necessary to achieve success
• Demonstrated proficiency with MS Office applications including: Excel, Word, Outlook, PowerPoint, etc
• Excellent oral and written communication skills; strong presentation skills and capabilities required
• Ability to present information effectively and ability respond to questions and/or inquiries from co-workers, clients and customers in a timely manner
• Ability to travel for work as required, including extended durations based on overall requirements