This job has expired, please see additional jobs below
Premium Sales Representative
AEG
Los Angeles, CA, United States
Job Details - this job has expired, please see similar jobs below
STAPLES Center has clearly established itself as the sports and entertainment center of the world. As the home of four professional sports franchises – the NBA’s Los Angeles Lakers and Los Angeles Clippers, the NHL’s Los Angeles Kings and the WNBA’s Los Angeles Sparks – STAPLES Center has proven to be a home court advantage for the local teams. The AEG owned and operated arena continues to distinguish itself as the host of major, high-profile events of national and international distinction including the 2004 & 2011 NBA All-Star Games, 2002 NHL All-Star Game, 2000 Democratic National Convention, 2009 World Figure Skating Championships and 15 of the last 16 GRAMMY Awards shows. STAPLES Center’s fifteen years have also been marked with performances and special events that brought international stature to the downtown Los Angeles venue including concerts by Bruce Springsteen and the E Street Band (who played the arena’s first-ever public event on October 17, 1999), Mana, Prince, U2, Paul McCartney, Garth Brooks, Usher, Jay-Z, Kanye West, Taylor Swift, Roger Waters, Britney Spears, Beyonce, Katy Perry, Sade and Justin Timberlake, as well as world championship boxing, family shows and special events. Hosting over 250 events a year, the arena’s reputation for world-class amenities, features and commitment to quality of service and the guest experience is second to none. Staples, Inc. entered into a 20-year agreement to become the arena’s Naming Rights Partner December 1, 1998, which has since been extended into perpetuity.
This position is an entry level member of a team assigned to the sales of all premium hospitality inventory. Our program is based around teaching the fundamentals of premium sales. These fundamentals include prospecting, setting meetings, running meetings and closing business in the Los Angeles corporate community. Each rep will work closely with his/her sales manager through each phase as well as senior members of the sales team who will help provide guidance. There will be a focus on multi-year contracts at STAPLES Center and Microsoft Theater at LA Live. All premium suites and seats include the Lakers, Clippers, Kings and Sparks sports teams along with access to concerts and special events.
ESSENTIAL FUNCTIONS
DEVELOPMENT
◦ Phase 1: Execute effective corporate sales calls with the sole purpose of setting a face to face meeting with prospects. The
first 25 meetings that are set by the PSR will be attended solely by a senior member of our sales team. The amount can be
increased or decreased at the sole discretion of the Director of Premium Sales based on development.
◦ Phase 2: Attend at least 20 of the above meetings with a senior member of the sales team only to observe the sales
process. The amount can be increased or decreased at the sole discretion of the Director of Premium Sales based on
development.
◦ Phase 3: Attend at least 20 of the above meetings with a senior member of the sales team and will be responsible for the
planning, running and follow-up of the meeting. The amount can be increased or decreased at the sole discretion of the
Director of Premium Sales based on development.
◦ Phase 4: Once the PSR does all the above and the Director of Premium Sales feels they are ready; they will be responsible
for the entire sales process on their own.
IMPLEMENTATION
◦ Proactively network, solicit and follow-up on any personal sales leads under the guidelines established by supervisors
◦ Will participate in regular meetings with the Director of Premium Sales to establish best processes and strategies for driving
new business and retaining existing clients
◦ Work extended days and hours (including holidays and weekends) hosting events, client entertainment and other activities
as required.
◦ Responsible for a minimum of 5 outside meeting per week with premium prospects
◦ Work closely with other members of the Premium Department to ensure inventory integrity, high levels of customer service
and enhance overall team performance.
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
◦ Committed to ensuring superior customer service
◦ Excellent people skills, with an ability to interact effectively and in a professional, diplomatic and mature manner not only
with clients and guests, but with co-workers within the organization
◦ Strong verbal and written communication
◦ Able to meet tight deadlines and work effectively in a high-pressure environment
◦ Ability to write reports and business correspondence
◦ Ability to effectively present information and respond to questions from groups of managers, clients, customers and the
general public
◦ Highly organized with good coordinating and project management skills
◦ Ability to read, listen and communicate effectively in English, both verbally and in writing
◦ Ability to calculate figures and amounts such as discounts, interest, escalation rates and sales volume
◦ Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
◦ Ability to analyze problems involving many variables
◦ Ability to access and accurately input information using a moderately complex computer system. Must possess basic
computer skills using such programs as Microsoft Word and Excel
◦ Must be able to work evenings, weekends and holidays
AEG is committed to developing a diverse workforce reflective of the marketplace and communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today's business.