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HR Business Partner
Yelp
Phoenix, AZ, United States
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Summary
Does the opportunity to be part of a hyper-growth organization and to work in a vibrant culture appeal to you? Yelp is seeking an experienced HR Business Partner who has supported multiple business leaders for our expanding Phoenix office, currently over 1200 employees and more to come!
This is an exciting time to support and help shape the Sales and Sales Support Organizations as they continue to evolve. You will have frontline access to leaders and their teams to guide, partner and support them on their journey. Spaces of work include talent strategy, performance management, learning and development, total rewards, diversity & inclusion and change management, just to name a few. This is balanced with the day-to-day coaching and issue resolution that involve employees, managers and leaders in the largest Sales office in the Yelp organization.
The Right Person will:
• Drive strategic-value while taking care of the basics
• Enjoy interacting at all layers of the organization
• Love solving people problems in practical, simple and scalable ways
• Collaborate across teams to support their clients
• Thrive in a hyper-growth, fast-paced and highly collaborative environment
What we need:
• Team player. Works with others to support Yelp’s growth and to deliver multiple services to functional clients with a range of needs.
• Focused and disciplined. Strong organizational skills, great follow through on tasks, able to juggle multiple competing priorities.
• Naturally curious. Always seeking to learn more and to improve on/streamline processes and programs
• Relationship builder. Self-aware, strong communicator who works with managers/leaders to establish credibility quickly. Strong consulting skills.
• Fun. Enjoys having fun with other Yelpers; is flexible, resilient, and excited about Yelp’s growth.
• Motivated. Manages challenging issues to closure; helps managers build high-performing teams.
• Resilient. Handles the unexpected. Willing to help out wherever and whenever needed.
Responsibilities:
• Support Yelp leaders and employees in our Phoenix office and report to head of client-facing HR for Phoenix and San Francisco Sales.
• Advise leaders and managers on people-related issues and needs; work with them to manage and resolve performance and employee relations issues.
• Conduct effective, thorough, and objective investigations when needed.
• Consult with leaders and managers on talent and organization issues and provide guidance and coaching as appropriate.
• Onboard/coach/guide new managers in a supportive manner.
• Partner with HRBP team and clients to deliver a strategic plan that delivers outcomes that addresses organizational and business priorities.
• Partner with clients to manage and improve key HR business processes (compensation planning, quarterly conversations, performance management, talent management, manager training, development programs, etc).
• Understand Yelp’s business, values and culture. Use them to guide recommendations and decision-making.
• Analyze trends and metrics in partnership with HR colleagues to develop actions plans and policies.
Experience
• A minimum of 6+ years of relevant HR experience with 5 or more years in a client-facing role. Operating in fast-paced, rapidly changing environment.
• Demonstrated understanding of HRBP practices including organization design, talent strategy, performance management, change management and executive relationship building.
• Understanding of various employment laws and their impact on HR matters required.
• A track record of providing HR advice and solutions to senior and junior leaders on employee and organizational issues
• Demonstrated ability to partner within and outside of HR.
• Knowledge of Workday a plus.
• Demonstrated integrity via assertiveness, presence, and confidence. Strong influencing skills with managers and leaders; flexibility needed to be proactive in a fast-paced, ever-changing environment.
• Ability to make timely, effective, principle-based decisions.
• Strong written and verbal communication skills; an articulate and persuasive communicator including strong presentation skills; some analytical and problem solving abilities.
• Bachelor’s degree in human resources or related area preferred.