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Director of Facilities & Property Maangement
Macmillan Publishers
New York, NY, United States
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Description
Macmillan Publishers is a global trade book publishing company with prominent imprints around the world, publishing a broad range of award-winning books for children and adults in all categories and formats. Macmillan Publishers is committed to our authors, our employees, and to the environment.
U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children’s Publishing Group, Picador, St. Martin's Press and Tor Books. In the UK, Australia, India, and South Africa, Macmillan publishes under the Pan Macmillan name. The German company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer and Witsch, Rowohlt, and Droemer Knaur.
Macmillan Publishers is a division of the Holtzbrinck Publishing Group, a large family-owned media company headquartered in Stuttgart, Germany.
We are an Equal Opportunity Employer committed to reflecting a broad representation of differences --race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, age, family status, economic background and status, geographical background and status, and perspective — in our workplace. The successful candidate for this position will be an employee of Holtzbrinck Publishers, LLC.
Requirements
Position Description:
To develop and manage the Facilities and Property Management function for the move to 120 Broadway, to review and deliver all associated operational services, including Business Continuity and Health & safety in conjunction with HR, and to manage those services once into the new space. This person establishes standards and work procedures, inspects and evaluates physical condition of all buildings, and develops and administers departmental policies, procedures and budgets in order to achieve established goals and objectives; manages all facility leases and develops approaches to ensure the highest quality work and deliverables for internal/external customers. Frequently interacts with, challenges and influences functional executive and key leaders on critical issues and functional initiatives. Ensures department activities and outcomes are aligned with the strategic plan and the organization's mission, vision and values.
Major Responsibilities:
• Senior point of contact for all Facilities matters to business leaders
• Develop and agree service strategy and standards
• Present and agree on operating budgets, such as capital, expense, and maintenance budgets for the assigned areas
• Develop and manage occupier policies and/or implementation for areas such as security, conference center usage, space utilization and sustainability
• Recommends process and operational improvements in all areas of responsibility
• develop and implement long term Facilities delivery models, contracts and systems to suit 120B, including procurement and measurement of services such as front-of-house, maintenance, mail and logistics, security, catering, cleaning, with focus on sustainability. This includes identifying and initiating the purchase of equipment to maintain efficient operations. Maximize service quality and value.
• Develop day-to-day Facilities Management, providing all daily soft and hard operational services to occupiers, including directly employed, service provider and contract resources and helpdesk. Provide efficient and timely services for occupiers.
• Develop customer-centric service delivery, integrating direct and indirect resources into one shared service ethos. Deliver seamless service from different professional streams.
• Design and implement medium and long term asset and maintenance management plans & systems for all premises. Achieve compliance with statutory and lease contract obligations, and efficient and cost-effective maintenance of assets.
• Understand and establish requirements for available technology for energy conservation, room booking system, lighting control systems, etc.
• Identifies project scope and justifications, and prepares documents necessary to purchase, install and implement projects. Projects often involve new process technologies, as well as process modifications.
• Following on from the initial move into 120B, develop and maintain an efficient and responsive moves and relocations service, along with properly maintained space-planning and associated data
• Oversee and manage the above systems in operation, and make proposals for continuous improvement
• Review the approach to Business Continuity and disaster recovery, contribute to strategy formulation, and implement & maintain consistent business continuity planning across the in-scope businesses. Provide an efficient, reliable and tested system.
• Manage Health & Safety functions, from overall administration to practical systems and oversight. Contribute significantly to corporate policy development. Provide an efficient, consistent and compliant corporate H&S function, including use of software to support the administration of Health & Safety.
• Review the emergency action plans for the building and make recommendations as necessary. Oversee building and fire code compliance.
• Responsible for ensuring that the assigned areas operate in a safe and efficient manner and area in compliance with all applicable rules and regulations, including OSHA, environmental, safety and security concerns.
• Covers Warden and/or deputy Warden functions. Acts as “on-site” manager for IT and security services and will coordinate these activities with respective managers of such services.
• Oversees residential furniture program to include storage, maintenance, inventory control/purchasing with Residential Life, placement, work orders, etc.
• Provide support to Facilities staff/functions across other Trade sites in the United States where required
Required Skills / Knowledge:
• Comprehensive knowledge of Health & Safety law and software
• Good understanding of the Business Continuity function and management thereof.
• Knowledge of property & facilities systems & technology for conservation, room lighting, room booking, etc.
• Excellent, communication skills and the ability to problem solve and promote and communicate ideas and innovation at all levels.
• Capable of answering emergency calls and directing team members accordingly
• Proven ability to develop and document business cases, reports, reviews, and presentations suitable for senior management.
• Working knowledge of leases, contracts, and related documents
• Strong management and budgeting skills for all areas of property management
Experience Needed:
• Performance management of both directly employed staff and staff on contract / consultancy basis.
• Proven budget management experience, including prioritizing spend in a dynamic environment, risk management, whole life costing, zero based budgeting, and continuously improving efficiency.
• Proven negotiation and procurement skills, in the specification and acquisition of goods and services.
• Proven leadership skills with the ability to lead, develop and motivate a team to ensure high levels of service delivery in a customer focused environment.
• Demonstrable ability to meet deadlines with high quality work, across diverse Business areas with differing objectives.
Educational Background Required:
• High school diploma or equivalent required - College Degree preferred
• A seasoned, professional manager with relevant at least 10 years proven Facilities’ experience including people management and IT skills. Able to use non-specialist typical systems, such as Google, Microsoft, SAP, etc.