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Help Center Content Specialist
Pinterest
San Francisco, CA, United States
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Help Center Content Specialist (Contract)
We’re looking for a writer to join our Help Center team and help Pinners and our business partners discover and do what they love. You'll work to empower Partners and Pinners to help themselves. You’ll take the insights you gain to drive improvements to the Help Center and create clearer and more scalable content. This is a 6 month contract role onsite in San Francisco.
What you’ll do:
• Write Help Center content and enter it into our content management system
• Make edits to the Help Center that support product changes and Help Center improvements
• Create articles in preparation for a Help Center refresh
• Work with stakeholders to help drive Help Center strategy
What we’re looking for:
• Clear and concise writing style, with 2+ years of writing experience
• Interest in Content Strategy, with strong critical thinking skills and the ability to identify workflow improvements
• Ability to remain detail oriented during long periods of focus
• Motivated and hardworking with the ability to think and communicate clearly under pressure