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Associate Director Project Management
Razorfish
Arlington, VA, United States
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Description
The future is infinitely wide and begging to be reimagined and SapientRazorfish is looking for people who have the courage to make their dent in what has always been. If you have an optimism that says there is no limit to what we can achieve in a time inviting those with vision to shake things up, then we should talk. Our work is fueled by connected thinking, challenging boundaries, and the power of digital redefining a connected world. Our people thrive because of the belief that it’s both our privilege and responsibility to usher our clients and the world into what is next. We’re seeking those who question the status quo and want to reimagine the way the world works while realizing a smarter way for business to help – all in service of improving the daily lives of people, the world, your career. Next_reimagined.
Job Summary:
An Associate Director, Project Manager at SapientRazorfish is equal parts project planning & management guru, problem solver, strategic thinker, trusted advisor, team leader, collaboration maven and cat herder.
You’ll be leading large global teams and clients to deliver digital solutions. You watch timelines, budgets, dependencies and risks like a hawk. You’re relentless about quality and also know how to suggest trade-offs to achieve client drivers (time, scope, quality, risks).
You set the lead by example when setting up projects and programs – creating positive team environments. You are great a building relationships and driving team collaboration. You ensure that your teams foster individual development and set a high bar for performance standards.
You’re comfortable leading teams of 20+ with budgets in the range of $2M - $5M. You understand what different disciplines bring to the table and seamlessly bring them together (even though we may be using the same words to mean different things).
You may play a variety of roles as a Senior Project Manager:
• Managing a large and complex, multi-track project
• Leading a large-scale program consisting of multiple projects
You love the details, get excited about planning weeks / months ahead and thinking about risks that may get in our way. You transition seamlessly between the nitty-gritty details and the big picture.
You’re an expert at juggling a 9-10 things at a time and prioritizing across them as needed.
You love problem solving. You know how businesses work. You get excited about learning the nuances of each client and you bring been there / done that / outside perspectives wherever possible.
Obviously, you will have a deep understanding of project management tools and methodologies.
You have excellent verbal and written communication skills. You’ve mastered the ability to build crisp and concise PowerPoint slides around a story arc. And, you’re a wiz at adapting your message depending on your audience.
You thrive in a fast-paced environment and know how to adapt your approach when working with people from different disciplines (technology, creative, data, strategy and marketing engagement)
You get excited about growing other PMs and actively participate in knowledge sharing, coaching and training initiatives.
You’re comfortable whether you’re working in a SapientRazorfish office, on a client site or remotely. You understand that frequent overnight travel may be required.
Key Responsibilities:
• Partners with other project leaders to drive teams of 15+ people. Builds and structures the project team to ensure maximum performance.
• Structures and manages integrated, multi-track projects and/or programs of multiple projects. Including
◦ Provides purpose, direction and motivation to team. Clarifies and communicates project objectives and success criteria.
◦ Project and/or program communications
◦ Estimations and staffing
◦ Creation of project deliverables
◦ Scope management
◦ Definition of roles and responsibilities
◦ Development and tracking of integrated project plans
◦ Project and/or program issues tracking and management
◦ Sets quality and performance standards
◦ Maintains project tracking, dashboards and information systems.
◦ Assesses and manages project risk
◦ Mentors and coaches project team members
• Responsible for ongoing client satisfaction.
◦ Manages peer-level client relationships (expectations, communications, negotiations, escalation, feedback, etc.).
◦ Develops relationships with and ensures the appropriate participation of key client stakeholders and client executives.
◦ Provides day-to-day project contact for the client.
• Adapts and applies the SapientRazorfish approach to meet project / program objectives and client business drivers.
• Leverages best practices and applies lessons learned from previous projects
• Ensures a positive, collaborative work environment for the team. Directly supervises the work of Associate Project Manager(s), Track / Discipline Leads
• Manages third-party partner and/or vendor relationships, as necessary.
• Maintains awareness of the current industry environment that shapes opportunities for client solutions (i.e. news events, trends, mergers, etc.).
• Works with business unit leadership to pursue, shape and sell client solutions
• Participates in recruitment and hiring activities, including interviewing and conducting hiring exercises within the Program Management Discipline.
• Acts as career manager / supervisor for multiple individuals.
• Participates in and assists with Company events such as training and internal initiatives.
• Contributes to the ongoing development of the Program Management Discipline and community.
• Participates in progress and quality reviews of other projects. Actively shares knowledge and learning from project experiences.
Job Requirements:
• 9+ years project management experience in successfully delivering marketing and technology solutions; consulting experience preferred
• Mandatory experience leading diverse project types and future interest should include supporting the following project types: technology, creative and strategy
• Experience using waterfall, agile and hybrid methodologies
• Led multi-discipline, globally-distributed teams of 20+ people in dynamic and fast-paced environments
• Accountability for budget or client revenue of $5M and higher
• 4+ years of client management experience with primary accountability for peer-level client relationships at the executive level across marketing & technology departments; experience should include external client management and negotiations
• Experienced multiple full project life-cycles from business development to final delivery
• Experience managing multiple projects simultaneously (preferably in an integrated program)
• Experience and interest in supporting new business initiatives
• Demonstrated ability to craft and define a strategic business solution based on broad client goals
Education:
• Bachelor’s degree required or equivalent military experience
• MBA/Master's degree preferred