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Coordinator, Marketing
Ticketmaster
Hollywood, CA, United States
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Job Summary:
Title: Marketing Operations Coordinator – Sports Segment
Location: Hollywood, Scottsdale, Denver, Chicago, Charlotte, New York, or Bala Cynwyd
Who are we?
Ticketmaster, a proud division of Live Nation Entertainment, is the world's leading live event high tech ticketing company selling nearly 455 million tickets each year, supporting over 145,000 events and more than 12,000 clients in 21 countries worldwide. At Ticketmaster, we power the people who create culture through live events, connecting more passionate fans to those experiences than anyone else. We are innovators that embrace change and work hard to help others succeed. We believe in open communication and stress accountability, because fans and clients count on us every day. We strive for ease of use for our clients and fans while seeking out those who have a bias for action versus a desire for directives.
Why Ticketmaster?
A career at Ticketmaster will challenge and engage you. The pace here is fast, the atmosphere is fun and a passion for live events is a common thread that ties us together. As a global and growing business, we can truly offer a world of opportunities to expand your skills and develop your career. Visit any of our offices and you'll find a diverse mix of passionate employees, helping fans around the globe connect with the artists, teams and events they love. It truly is a unique and rewarding environment. See and hear more about why you should consider joining our rock-star team: recruiting video
The Role:
The Marketing Operations Coordinator (MOC) will support Marketing Managers and Account Managers, helping them with the daily management of clients within Ticketmaster's Sports Marketing Segment. Responsibilities include, but are not limited to, scheduling emails to the Ticketmaster database, supporting the execution of digital media campaigns (programmatic, social or SEM campaigns) and placing pixels. The Coordinator must have the ability to successfully operate in a incredibly fast-paced, deadline-driven environment with multiple ongoing assignments, and unplanned assignments and interruptions from both internal and external stakeholders. Additionally, s/he will need to prioritize and carry out these assignments effectively such that s/he exceeds reasonable internal and external expectations.
Responsibilities:
• Establish and maintain an organizational system to track requests/needs of Marketing Managers, Account Managers and clients to ensure no opportunities or deadlines are missed.
• Execute tactical marketing initiatives utilizing Ticketmaster's internal tools or routing requests to appropriate internal teams.
• Host conference calls /webex meetings to present Ticketmaster's Suite of Marketing Assets to new clients/new contacts.
• Establish and maintain strong relationships with internal teams and peers.
• Report results on marketing tactics when available.
• In partnership with other MOCs, take on responsibility for monitoring and replying to requests from select clients. Requests may include marketing asset and reporting tools education, ability to outline strong marketing recommendations based on specific client needs, address client questions and concerns in a timely manner, etc.
• Keep current on industry knowledge by participating in educational opportunities; reading trade publications.
• Serve as, in some cases, the principal liaison with clients.
Qualifications:
• BA/BS in Marketing or a related field.
• Minimum of two years’ experience in similar role within the digital media industry is preferred.
• Exceptional organizational skills.
• Strong written and verbal communication and comprehension skills, and the ability to adjust style to different audiences.
• Excellent attention to detail.
• Ability to work effectively under pressure and tight deadlines.
• Ability to effectively interact with clients and colleagues across the executive, mid-manager and day-to-day operations levels in a professional, service-oriented manner.
• Proven understanding of digital media platforms and businesses.
• Understanding and interest in the business side of sports; passion is a plus.
• Ability to think independently and be resourceful in problem solving.
• Strong competence in Microsoft Office products—Word, Excel, PowerPoint and Outlook.
• Familiarity with content management systems, graphic web design tools and image manipulation tools is a plus.
If the above description sounds interesting to you and fits your background, apply online at www.livenationentertainment.com/careers to join the Ticketmaster team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Ticketmaster strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.