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Event Manager - Network Services
PSAV
Rosemont, IL, United States
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Position Overview
This position within the Client Network Services (CNS) group is responsible for Sales and Operational Support for High Speed Internet Access (HSIA) components of events which occur within all of the divisions of PSAV.
The person in this role must have a solid grasp of the technical architecture for PSAV’s CNS program and be able to articulate this knowledge in a clear and concise way both to internal partners and external customers.
Key Job Responsibilities Weight %
Operational Support 40%
Work with executing locations todesign the technical solution for an event. Assist location in coordinating all necessary hardware and staffing required for successful execution. This position will be required to regularly travel to executing sites to support events. Maintain a network of regional subject matter experts to assist in events.
Training 30%
Develop and deliver technical training for CNS products and solutions. Significantly contribute to the continuous improvement of published training materials.
Account Management 20%
Develop relationships with DET’s and other field operations employees, instilling confidence in the company’s HSIA solutions. Act as the first point of contact for all queries to CNS from the field, providing the answer where appropriate and escalating where necessary.
Sales Support 10%
Provide sales support to locations or teams to assist in selling CNS offerings. This support will vary greatly from minimal consultation to full proposal development. Sales support should be focused on maintaining profitability. Assisting sales professionals and DETs with proposals, site visits/surveys & making recommendations as requested.
Required Skills:
• Communication
• Concern for Quality
• Responsible
• Exceeds Customer Expectations
• Problem Solving
• Teamwork
• Initiative
• Sales Proficiency
• Relationship Management
Required Experience:
• Minimum Bachelor’s degree required
• Minimum 5 years audiovisual and 1 year hospitality experience
• Technical Sales experience
• Travel required
• Clear understanding of network functionality and network design as pertains to large segmented networks
• Strong computer skills with current technical knowledge
• Strong verbal and written communication skills
• Highly proficient in Microsoft Office suite
• Ability to manage and organize time and projects successfully
• Self-motivated with the ability to work independently