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Site Representative - Office Services
Canon
Northbrook, IL, United States
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Overview
We are seeking a Site Representative to represent our company at our prestigious client's site.
Canon Solutions America provides industry leading enterprise services, advanced production print technology and large format solutions supported by experienced professional service offerings. Canon Solutions America helps companies of all sizes to improve their business by increasing efficiency, controlling costs and becoming more environmentally conscious. Canon Solutions America is a wholly owned subsidiary of Canon U.S.A, Inc.
If you are goal oriented, have an interest in technology, and are an outgoing person this may be the position for you! Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!
Responsibilities
Specific job duties will include but not be limited to the following:
Mail:
Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail; track courier and accountable items (FedEx, UPS, Certified Mail, etc); research and route unidentified and generic mail; receive, log, deliver and track messenger items; respond to customer requests; perform routine upkeep and basic maintenance of equipment; record and track customer inquiries and fulfillment of requests.
Shipping and Receiving:
Shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments. Receive shipments and count pieces; retain shipment paperwork; follow delivery schedule for incoming shipments; secure customer signatures; operate shipping/receiving equipment; respond to customer requests; data entry; maintain inventory.
Reception:
Responsible for performing general front office reception duties such as greeting visitors, answering phone calls, taking messages, scheduling conference rooms, entering data into computer; responding to customer needs and requests, accepting deliveries and setting-up food and beverages for meetings.
Scanning:
Collect, inventory and process files; Identify, organize and label records; Ensure documents collected agree with statement of work; Prepare documents for scanning including fastener removal, repair of minor damage and transcribing information onto batch headers; Insert document separator sheets between new documents and distinguish different document types; Operate scanning equipment to perform efficient storage and retrieval of records; Record information in manual and automated logs.
General Office Services:
Restock and inventory pantries; forklift driving, etc.
Qualifications
Qualifications include a high school diploma or equivalent, ability to multi-task, excellent communication skills, basic computer skills, prior experience in a customer environment, technical knowledge to maintain and troubleshoot equipment within the department, ability to work with minimal supervision, ability to lift paper and packages weighing up to 55lbs. Knowledge of outsourcing/facilities management, such as copy center, mailroom, records/file management, document imaging, reprographics, and facsimile operations are highly desirable. Forklift background or certified a plus!
Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.
EOE Minorities/Females/Individuals with Disability/Protected Veterans