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Inbound Sales Development Representative
Autodesk
Denver, CO, United States
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Inbound Sales Development Representative
Location: Denver, CO- United States
Job ID: 18WD28345
Position overview
The Sales Development Rep – Qualifies and/or sells direct to customers from inbound calls and/or inbound MQL’s. Interact with clients of all levels, in a variety of industries and across a broad geographical area. Primarily responsible for quickly developing and transacting orders which require minimum sales activities. In cases where there is further discovery and more in-depth sales activities needed, they will qualify and then transfer opportunities appropriately.
Responsibilities
• Manage and sell direct to customers from inbound calls and as well as outbound call associated to various lead sources
• Identify customer type and/or need early in discussion in order to route properly (i.e. Direct, Named Accounts, Technical Support, etc.)
• Create, build, close and transact a qualified pipeline of inbound/direct customers
• Fully qualify and map key stakeholders, business process and technical requirements on all deals
• Transition qualified opportunities to the appropriate sales representative or partner when necessary
• Drive additional revenue opportunities by applying incremental programs/promos or projects initiated by sales management
• Create and manage a database of leads in Salesforce.com, efficiently processing all opportunities, tracking, reporting and maintaining to close or transferring to appropriate team
• Managing time effectively by multitasking between inbound phone calls and outbound Lead calls
• Navigating Autodesk resources in order to accommodate needs of inbound customers
• Maintain strong knowledge of Autodesk subscription offerings including maintenance plans, subscription offerings, Cloud Service Subscription, and Advanced Support
• Maintain strong understanding of promotions and campaigns related to doing business with Autodesk
• Business will typically be closed directly through Autodesk and the Sales Rep will be responsible for closing the business as well as using internal tools and processes to facilitate and/or process the order
Minimum Qualifications
• 0 -1 years relevant experience
• Strong cold calling skills required
• Strong verbal and written skills required
• Experience in the software or saas inbound sales environment
• Experience closing business with customers directly via phone interaction
• Experience interacting with clients of all levels, in a variety of industries and across a broad geographical area
• Experience in inbound call center sales environment working directly with customers of varying size and industry
• Experience closing business directly using appropriate tools/systems
Preferred Qualifications
• 4 Year Degree- preferred but not required
• Familiarity with sales process and certain selling methodologies i.e. TAS
• Ability to adapt quickly and manage difficult situations while remaining upbeat and positive at all times
• Strong work ethic: Team oriented, self-starter, high energy, and results oriented
• Highly proficient computer skills including internet, SFDC, email, MS Word, Excel, PowerPoint
• Highly skilled at multi-tasking with the ability to quickly adapt and learn
• Ability to think outside the box as needed with an instinct for innovation
• Ability to build collaborative relationships within sales as well as sales support to facilitate better customer experience
About Autodesk
With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It's disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this disruption is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital scientists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.