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Product Training Specialist
Dow Jones
Princeton, NJ, United States
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Job Description:
Our Corporate Sales team is seeking a Product Training Specialist who partners closely with the PIB Account teams. The Product Training Specialist assists in demonstrating the value of Dow Jones products to existing and prospective clients by training them directly. The Product Training Specialist ensures clients are maximizing the value of their investment in our products through effective and efficient use of our products in solving their business needs.
Key Responsibilities:
• Function as the point person responsible for DJ product training, liaising with PIB account team members to initiate and complete product trainings with existing and prospective clients.
• Prepare and deliver instructor-led or web-based training on DJ products to drive usage, highlighting the most relevant features and benefits so clients realize return on investment.
• Actively train new users to ensure a timely, smooth and positive DJ experience.
• Communicate with end users via phone, email and web-conferencing technology.
Required Skills and Experience:
• The ideal candidate will be a flexible, energetic and proactive doer, that has a strong interest in working in a fast-moving team, with a desire to push the envelope and the ability to think creatively.
• 1-2 years work experience, preferably in a B2B sales, marketing or product management area
• Must have excellent written and oral communications skills, with the ability to confidently and clearly present in a customer-facing environment (often virtually)
• Very good time management and organizational skills
• Willing to work hard to meet customer, sales and marketing-driven deadlines
• Bachelor’s degree preferred.
This is an office-based position located in Princeton, NJ.
Dow Jones , Making Careers Newsworthy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status. EEO/AA/M/F/Disabled/Vets .
Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, please reach out to us at TalentResourceTeam@dowjones.com. Please put “Reasonable Accommodation" in the subject line.
Business Area:
REVENUE - CORP SALES