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Supply Chain Account Manager
Bose Corporation
Coon Rapids, MN, United States
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Are you interested in reaching your fullest potential and support those around you to do the same?
Do you want to be part of a company that is obsessed with doing what matters the most and astonish in everything we do?
Bose is about better sound, but better sound is just the beginning. We’re about inventing new technologies that truly benefit people, and creating a culture where innovation and teamwork are highly valued. We have invented again and therefore we need YOU!
We have an exciting opportunity for a Supply Chain Leader for our Costco Reseller Team. The Reseller teams’ purpose is to expand the company’s influence within the Reseller to build revenue growth efficiently.
Bose is seeking a Supply Chain Account Manager to maximize the availability of Bose products at our Reseller point-of-sale and minimize the cost-to-serve. S/he optimizes the logistics process flows of product, cash, and information from forecast to the point-of-purchase to increase revenue and/or lower total supply chain costs. The role encompasses finished goods, parts and repair logistics, as well as returns and return logistics. The Supply Chain Account Manager aligns Costco and Bose supply chain capabilities and requirements as well as identifies joint opportunities to improve service levels and reduce costs. S/he has a deep understanding of the shared value chain and is responsible for identifying innovation opportunities for how both companies work together, grow the business and increase profitability. The Supply Chain Account Manager improves Bose-Costco reliability, responsiveness, decision-making speed and innovation and is a full member of the dedicated Reseller Team led by the Bose account manager (Customer Team Lead).
Specific Responsibilities include:
Bose Internal work
• Increases net revenue through value chain optimization.
• Enables sales team leader to leverage supply chain improvements commercially.
• Serves as the subject matter expert for the Reseller supply chain, influencing business decisions and practices that deliver optimal business results across the joint supply chain.
• Influences customer supply chain business decisions and practices that deliver optimal profitability.
• Maintains responsibility for overall effectiveness of the collaborative planning, forecasting, and replenishment (CPFR) process, results, and communications to Sales and Supply Chain Management.
Bose Reseller team work
• Establishes jointly aligned goals and objectives with the customer, including managing reporting and leading efforts to implement corrective measures.
• Owns the execution of the agreed upon lifecycle management plan (NPI and end of life) with Reseller.
• Leads the CPFR and/or vendor managed inventory (VMI) processes with the Reseller and ensures forecast and event requirements are reflected in the Demand Plan.
• Monitors industry trends, best practices, and regulatory issues as they relate to specific area(s) of responsibility and shares learnings, as appropriate, with direct reports and peers.
• Ensures the supply chain is included in periodic updates of the Reseller business plan.
External Reseller work
• Contributes to the success of the overall business by representing Reseller supply chain interests in cross-functional project teams, representing Bose in communications with Reseller regarding changes to mutual business processes and balancing Reseller-specific needs while supporting the greater good of the organization.
• Drives analysis and action to decrease of out-of-stocks and, where possible, returns.
• Addresses issues and opportunities regarding the repair logistics and parts supply chain flow.
• Reduces Reseller-Bose operational costs and drives value chain optimization.
• Identifies, prioritizes and drives strategic supply chain initiatives to drive innovation and optimization for competitive advantage. Leverages data (internal, shopper, customer, web) to support Bose-Reseller innovations.
• Introduces innovative initiatives focusing on the final leg of the supply chain which most closely impacts the shopper and/or Reseller.
Key Competencies
Exceptional relationship-building skills
Strategic thinking
Manage complexity and ambiguity
Influencing without authority; Proactive, collaborative approach
Strong analytical skills
Ability to work independently, self-motivated
Strong organizational awareness
Flexible and adaptable to change and continuous improvement
Education & Experience
BS/BA degree in Business or related discipline or equivalent experience and a minimum of 12 years related work experience.
Monthly travel to Costco headquarters in Issaquah, WA as well as Ontario, Canada expected.
Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics.
Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to Wellbeing@bose.com and let us know the nature of your request and your contact information.