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Banquet Manager- Catering
Station Casinos
North Las Vegas, NV, United States
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Description
Creates and ensures a fresh, positive and exciting environment where sanitation, flawless delivery and execution of product excellence and service are paramount. Accountable for and dedicated to ensuring service commitments. Builds rapport, commitment, and loyalty with Team Members and guests.
• Responsible for practicing, supporting, and promoting Station Casinos' "Beyond the Best" Company-wide culture and demonstrating Station Casinos' Championship Service Standards at all times.
• Hires and discharges employees according to established personnel policies and procedures. Implements and conducts orientation, training and evaluation programs
• Ensures that all setup duties are completed on time; conducts all roll calls prior to function
• Conducts ongoing training programs for banquet personnel
• Encourages guest relationship in order to generate referral and repeat business.
• Inspects and ensures that all arrangements are provided according to schedules and specifications
• Promotes positive public/team member relations at all times
• Promotes a positive atmosphere at all times
• Maintains a clean and safe, hazard free work environment within area of responsibility
• Performs all other related and compatible duties assigned
Qualifications
• Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form. Well organized and detail oriented.
• Ability to read and comprehend BEO's.
• 3-5 years of related experience or an equivalent combination of experience and/or education in the Banquet field. Knowledge of Delhi a plus.