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Scheduler
Six Flags Entertainment Corporation
Concord, CA, United States
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Job Description
Summary:The Seasonal Scheduler is a Lead position and reports directly to the Supervisor, Labor & Attendance (HHCO) and will assist in the management of all seasonal schedules at Hurricane Harbor Concord (HHCO)
Position Specific Tasks:
• Oversee Attendance & Scheduling and Time & Compliance at HHCO
• Support seasonal attendance & deliver required disciplinary action
• Respond to Team Member concerns regarding timesheets per policy
• Assist with triage for call-ins
• Manage all schedule related processes per company policy, including but not limited to: time off requests, availability, schedule posting
• Support minor compliance through work permit management & minor rule entry
• Assist with EAS Timecard management
• Support Discovery Kingdom Labor & Attendance operations where possible
Six Flags Expectations:
• Deliver "World Class Guest Service" to team members and other interacting parties
• Assist with the development of the scheduling program to ensure completeness, accuracy, and efficiency
• Support Labor Optimization, Financial, and Operational goals for seasonal labor
• Greet all team members in a friendly and courteous manner
• Utilize various time, attendance and scheduling systems to ensure compliance with company policy as well as local, state, and federal laws and regulations
• Regularly check voicemail and email responding in a timely manner to all concerns
• General office cleanliness including sweeping, mopping, and filing
• Maintain a professional environment, as well as one that generates new ideas to improve team member morale, efficiency, or park operations.
• Other job duties as assigned
Minimum Qualifications:
• At least one year prior experience in working at Theme Park or Water Park preferred
• Must have a working knowledge of Microsoft Office, Outlook, Word and Excel;
• Must possess excellent organizational skills and be able to handle multiple projects simultaneously
• Must be able to handle documents, issues, and conversations with extreme confidentiality
• Must be able to use independent judgment and effectively prioritize
• Must be able to positively and effectively communicate in English both in verbal and written format
• Must possess the mental and physical capacities necessary to perform the primary job duties
• Must be able to live the Six Flags Mantra and adhere to all grooming standards
• Must be able to use a multiline phone (placing someone on hold, transferring calls, and checking voicemail)
• Must be able to sit, stand, bend, and walk for extended periods of time. Must be able to lift, push, or pull 50lbs with or without assistance
• Working knowledge of Human Resource policies and procedures to include minor labor laws and wage and hour compliance preferred
• Ability to demonstrate effective written communication to include reports, tracking systems, file notes, e-mail correspondence, facsimile correspondence, and other required methods
• Ability to maintain objectivity in times of pressure and take direction
• Must be able to work weekends, evenings and holidays