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Senior Specialist
NYFA
New York, NY, United States
Job Details - this job has expired, please see similar jobs below
Description
This position will report to the Associate Director of Home & Art and work closely with the Expert and Valuations team.
KEY RESPONSIBILITIES:
Field product, designer, manufacturer, and artist approvals from the field keeping the assortment on brand, on trend and meeting profitability targets
Own price and valuation of all products, as well as work directly with Operations team to communicate and train on category pricing strategies
Assist in authenticating all relevant products and work to uphold authenticity standards and brand integrity across all channels
Work with Associate Director to implement strategies and resources pertaining to authenticity, and connoisseurship
Create category tools, guides, and training to share with Operations, Fulfillment and Sales organizations
Support and assist the Sales team re: expertise, approvals, assortment, category knowledge etc.
Assist with coordinating inbound shipping requests
Curate, select and arrange merchandise in daily sales offering that drives conversion and hits all revenue targets
Field inquiries from clients/customers and category experts about in-store and online Art & Home merchandise
Participate in the development and execution of The RealReal SOHO concept store and assist with product knowledge as well as with community engagement
Coordinate with category merchants to ensure that product is accurately described, presented, and organized
Help plan and execute relevant community-building workshops and events
Liaise with operations, merchandising, creative, and marketing teams
Interact with consignors and customers on an as-needed basis - must be comfortable interacting with our customers in person, in writing, and over the phone. Professionalism and poise are critical to this role.
Ad hoc tasks and responsibilities as designated and assigned by manager
KEY REQUIREMENTS:
The ideal candidate will have knowledge and expertise in Art & Home category. E-commerce/retail, auction house and/or appraisal experience within the Art and/or Home market is strongly preferred – with a solid eye for key designers, knowledge of iconic products/brands and trends within the Home space
3+ years of relevant, professional experience; art history or design background preferred
Connoisseurship and identification experience along with pricing expertise in modern & contemporary art, design, and general household
Knowledge of art and design industries pricing and authenticity best practices
Knowledgeable and passionate about art and design
Excellent communication skills (written, phone, and in person) with a keen attention to detail
Quick learner with the ability to self-direct and work independently
Ability to handle multiple complex, time-sensitive situations while remaining calm, cool and collected
Team player able to work effectively and collaboratively across all departments to meet goals and deadlines
Agile and willing to embrace rapid change and priorities
Tech savvy and comfortable learning/navigating systems and programs including POS and CRM
QUALIFICATIONS:
Bachelor's degree from accredited college or university
Master’s degree a plus
USPAP certification and membership in a recognized appraisal association a plus
3+ years relevant experience