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Customer Service
Taylor Communications
Wichita, KS, United States
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Description
Position at Taylor Communications Inc.
Taylor Communications is seeking a Production Coordinator in Wichita, KS to process orders received from our sales/customer service organizations. The position is responsible for ensuring that customers receive the best service possible through positive interactions
Shift Available
• Monday – Friday
• 8:00am – 5:00pm
Responsibilities Include:
• Review order specifications provided from sales/customer service/customer
• Communicate via voice and email to ensure orders are processed correctly
• Resolve order discrepancies with sales/customer service/customer
• Ensure high level of accuracy for all data and information provided to manufacturing.
• Data Entry in Baan ERP system.
• Generate and prepare production work orders for manufacturing floor.
• Work closely with office, manufacturing, and shipping personnel.
• Manage and file all documentation.
• Perform miscellaneous job-related duties as assigned.
Minimum Qualifications:
• High school diploma or equivalent.
• 0-2 years of related/relevant experience to position preferred.
• Good computer skills including experience and ability to quickly learn new software programs.
• Ability to work in fast paced environment.
• Ability to read and interpret work orders and instructions and interpret numerical data.
• Apply common sense understanding to carry out detailed written or oral instructions.
• Strong mathematical skills and attentive to detail.
• Good interpersonal skills including ability to read and write English.
• Microsoft Applications: Outlook, Access, Word, Excel.
About Our Company
Our Total Rewards package of benefits and compensation reflects our bold commitment to creating opportunity and security for employees.
We offer an attractive compensation package, including a competitive base salary, and a competitive benefit package including health, dental & vision insurance, 401K plan, profit sharing, PTO (paid time off) and Holiday Pay. Eligible employees may take advantage our health, dental & vision benefits, as well Holiday Pay beginning the first day of employment.
Taylor Communications is a go-to-market subsidiary of Taylor Corporation. For more than a century, we've been providing outstanding service and developing innovative products that leverage the technology of our time. By providing market-specific insights and a compelling portfolio of solutions to the healthcare, financial services, commercial and industrial markets, we have become the recognized leader in the management and execution of mission-critical communications.