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Finance Manager, Global Payments
Pearson
Bloomington, MN, United States
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Description
As the global leader in electronic testing, Pearson VUE (www.pearsonvue.com) validates the skills and knowledge of millions of individuals every year. Our customers’ high-stakes certification, licensure, admissions and other credentialing exams help people advance in technology, government and professional careers, as well as attain educational growth. Pearson VUE offers proctored exams through the world's largest network of test centers in addition to testing in online and unproctored environments.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO). For more information, visit www.pearson.com.
Pearson VUE is a global leader in Computer Based Testing. The Finance Manager, Global Payments, is officed in Bloomington, MN and works cross-functionally throughout the organization to build and maintain customer-centric payment programs. This “hands-on” role includes:
• Providing subject matter expertise to business partners and Clients on the best approaches for supporting Client cash collection needs. Includes recommendations and support of establishing proper currencies, methods of payment, and related payment processing solutions.
• Working in conjunction with Client requirements and Pearson Treasury, design and implement global online payment risk management strategy. Use appropriate judgement on when to escalate significant issues.
• Maintain and foster close working relationships with several major clients. Includes reporting on test candidate cash, credit card, and other payment transactions.
• In collaboration with Shared Services, also provide Credit and Collections support to our Global Finance teams and various Pearson VUE offices. Includes investigating credit risk of customers and collecting delinquent accounts.
PRIMARY RESPONSIBILITIES
Accounting and Reporting
• Work in concert with Treasury and Credit and Collections Shared Services regarding payment processing and credit and collections policies and procedures
◦ Ensure proper internal controls over daily cash handling and reporting
◦ Manage the activities of credit approval
◦ Manage bank accounts with incoming wires and lock box check payments
◦ Oversee analysis of accounts receivables and aging to monitor and supplement Shared Services collection efforts, particularly International accounts
◦ Bad Debt Allowance analysis and reporting
• Support accounting team members as needed with daily and monthly financial reconciliation of bank settlements with internal sales data
• Assist with credit card cash tie-out functions for USD and other International currency accounts, to ensure a clean and efficient month-end close
• New Client set up for credit card processing in various currencies
• Client financial reporting
• International cash reporting
• Select, develop and evaluate personnel to ensure the efficient operation of the functions
• Support audit schedules and provide relevant documents to support internal, external, and client audits
• Assist in PCI DSS annual audit process
Global Payments
• Lead and provide finance support during the launches of new clients, payment providers, methods of payment, etc.
• Assist with E-commerce Store set up for credit card and other payment method processing
• Partner with Treasury and Shared Services to manage relationship with credit card providers; ensuring compliance with banking and card scheme regulations across all sites and jurisdictions
• Payment processing support and monitoring of related systems
• Develop, implement and maintain systems policies and procedures, including oversight of access and segregation of duties
• Manage Fraud detection tool and various rules
◦ Credit Card Chargeback support and reporting, along with Business Partners
◦ Improve performance by reducing false positives on fraud as well as evaluating country-specific trends
◦ Make recommendations to improve operations, anti-fraud processes, and systems
Qualifications
REQUIRED KNOWLEDGE AND EXPERIENCE
• Undergraduate degree in Finance, Accounting, or related field
• 3 to 5 years’ experience with credit card processing, including card not present (CNP) payment processing, and familiarity with Merchant rules
• Extensive experience with online payment processing and related risk management approaches
• International experience required, including payment methods (local credit and debit cards, wallets, bank transfers, etc.) on high volume platforms, processing payments in multiple currencies, and the management of country-specific risks and payment types
• Ability to collaborate with and build strong relationships that drive results across all internal teams including Software Development, Program Management, Global Customer Support, Product Managers, and Marketing
Skills/Knowledge/Abilities
Applicant must have strong analytical and system skills, and be a Self-Starter with solid collection and credit skills. Strong knowledge of payment card brand rules and regulations, PCI-DSS, and Chargebacks. Must enjoy working in a fast paced Global environment and be able to thrive under pressure.