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Automotive Account Specialist
Bose Corporation
San Diego, CA, United States
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Are you tenacious about customer service? Do you obsess over the details for your customer? Are you a natural problem solver? At Bose, we pride ourselves in providing extraordinary products for our customers. Join the Bose team in our Otay Mesa, San Diego facility as an Automotive Accounts specialist to ensure the automotive manufacturer(s) receive product on time so people around the world can enjoy the Bose premium audio experience.
Automotive account specialist performs reviews on customer EDI demand and enters manual demand as required. This role has the responsibility to serve as a liaison between the customer and the manufacturing facility to ensure that materials are produced in time to maintain the designated inventory levels. This role must also work closely with internal warehousing operation and effectively communicate customer order requirements and ensure that orders are executed on time to avoid any type of customer production line disruption.
This role also coordinates with engineering to ensure that part number changes are implemented correctly, that breakpoints are set with consideration of on hand inventories to avoid obsolescence.
Resolves production scheduling and shipping or invoicing problems; Must be able to handle high pressure situations and to manage multiple priorities such as participating in escalation calls to support with allocation analysis during material shortages incidents and to coordinate shipment execution when regular transportation lanes are violated. Must be able to use Excel to perform analysis by creating spreadsheets and pivot tables. Works on assignments that are semi-routine in nature where ability to recognize deviation from accepted practice is required. Normally receives general instructions on routine work, detailed instructions on new assignments.
Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics
Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the application or employment process, please send an e-mail to Wellbeing@bose.com and let us know the nature of your request and your contact information.