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Director - Competitive Intelligence
Spectrum
Stamford, CT, United States
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Spectrum Director - Competitive Intelligence
JOB SUMMARY
The Spectrum Director of Competitive Intelligence will manage a team responsible for tracking and reporting competitive intensity across Charter’s footprint, for both Residential and Small and Medium Business (SMB) segments. The Director will oversee several functions of the competitive team, guide priorities, initiate projects, and manage relationships with other departments that support competitive intelligence efforts. The Director will also be responsible for developing analytical frameworks as well as performing routine and ad-hoc analysis on large datasets to surface new insights. Additionally, the Director will interact with key vendors that provide supplemental competitive information and reports on a regular basis. The Director will report to the Sr. Director of Competitive Intelligence, within Charter’s larger Analytics organization.
MAJOR DUTIES AND RESPONSIBILITIES
• Measurement of competitive homes passed overlap for national, regional, and local competitors
• Tracking of competitor internet speeds to identify entry-level speeds, max speeds, and presence and growth of gigabit competitive footprint
• Analysis of Market Share and Share Flow
• Assessment of growth opportunity and threats by geography and product
• Develop profiles of major competitors, including trended performance, strategies, identify threats and opportunities
• Identification, assessment, and sourcing of intelligence from internal and external sources
• Assisting marketing and legal teams in developing and countering competitive marketing claims
• Manage team of two skilled professionals; assist with management of vendor relationships
• Tracking and reporting of quarterly competitive earnings
• Manage long-term projects for developing new capabilities that measure and track competition
REQUIRED QUALIFICATIONS
Skills/Abilities & Knowledge
• Strong knowledge of marketing principles, techniques, and processes
• Demonstrated ability to lead Competitive Analysis and Business/Industry Research projects
• Proven ability to analyze large datasets and identify trends and insights
• Strong knowledge of the telecommunications industry, products, consumer behaviors, etc.
• Strong communication skills, including experience distilling complex subjects and presenting them in a concise fashion that is easy to understand
• Self-motivated nature - willingness to initiate new projects, drive the learning agenda, and explore new solutions and capabilities
• Strong organizational skills and attention to detail
• Experience managing a team and ability to collaborate effectively across functions
• Ability to succeed in a fast-paced dynamic environment with limited oversight
• High level of proficiency in Microsoft Excel and PowerPoint
• Ability to prioritize and organize effectively
• Ability to work well with people from all levels of the organization, many different disciplines and varying degrees of technical and business experience
• Ability to show judgment and initiative to accomplish job duties
• Ability to work independently and make recommendations and decisions autonomously
• Ability to make decisions and resolve problems while working under pressure
• Ability to manage and foster change
• Honesty, integrity and ethics
• Ability to build and foster relationships by developing, maintaining and strengthening partnerships with others inside or outside the organization
• Ability to supervise and motivate others
Education:
Bachelor degree from accredited four year college with major in Marketing, Management, Finance, Statistics or Economics. MBA preferred
Related Work Experience:
Eight to ten years business experience working within a Marketing or Strategic Planning function of a large organization with an established reputation for measuring business and/or competitive intelligence (e.g., telecom, media, financial services, publishing, retail, consulting, etc.)
Management experience: 3+ years
PREFERRED QUALIFICATIONS:
Skills/Abilities and Knowledge
Proficiency with Tableau
Project management experience
Understanding of relational databases
WORKING CONDITIONS
Office environment
Occasional travel