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IT Senior Business Analyst - Media & Content
Global Eagle Entertainment
Los Angeles, CA, United States
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Role Summary
Global Eagle is seeking an experienced Senior Business Analyst’s role to support our IT Digital Media & Content Technology group. Attributes include the ability to think and perform in complex and ever-changing situations, the ability to solve problems, excellent communication skills and the ability to work in a global team environment, and the desire to contribute to and support the existing business and exciting transformation initiatives. Must have a good understanding of Digital Media supply chain and have experience in a structured software development environment. Duties will include eliciting, analyzing, specifying, and validating the business needs of project stakeholders, whether they are customers or end users. This includes interviewing stakeholders, working with finance and the business to create business case analysis, gathering and compiling user requirements to convey to development teams throughout the software lifecycle. The Business Analyst will also apply proven communication, analytical, and problem-solving skills to help support the development process, and to ensure that project deliverables are met according to specifications. The Business Analyst will play a pivotal role in ensuring IT Digital Media & Content Technology’s understanding of business requirements.
Key Responsibilities
Strategy and Planning
• Collaborate with project managers and project sponsors to determine project scope and vision.
• Clearly identify project stakeholders and establish user classes, as well as their characteristics.
• Conduct interviews to gather user requirements through workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Identify and establish the scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Work with stakeholders and the project team to prioritize collected requirements.
• Research, review, and analyze the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes.
Acquisition and Deployment
• Assist in conducting research on software and hardware products to meet agreed-upon requirements.
• Participate in the selection of vendors and QA of solutions to ensure that the features and functions have been enabled and optimized.
• Participate in the selection of any requirements documentation software solutions that the organization may opt to use.
Operational Management
• Analyze and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Develop and utilize standard templates to accurately and concisely write requirements specifications.
• Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/the project team.
• Where applicable, develop prototypes of interfaces and attributes based on the user requirements.
• Create process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Develop and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
• Assist with the interpretation of user requirements into feasible options, and communicate these back to the business stakeholders.
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Communicate changes, enhancements, and modifications of business requirements – verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood.
Qualifications/Experience
• College diploma or university degree in the field of business administration, computer science, finance, or information systems and five to seven years of related work experience.
• PMP preferred but not required.
• Prior experience in media and entertainment industry preferred.
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
• Experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
• Experience with RFI, RFQ, and RFP processes
• Ability to create systematic and consistent requirements specifications in both technical and user-friendly language.
• Ability to apply statistical and other research methods into systems, issues, and products as required.
• Clear understanding of product management and market placement.
• Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources.
• Understanding of application development and software development life cycle concepts.
Skills/Interests
• Highly self-motivated and directed.
• Keen attention to detail.
• Excellent listening, interpersonal, written, and oral communication skills.
• Able to prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented, collaborative environment.
Please note only short listed candidates will be contacted