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Solution Design Senior Analyst
Canon
Schaumburg, IL, United States
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Overview
Canon Solutions America provides industry leading enterprise services, advanced production print technology and large format solutions supported by experienced professional service offerings. Canon Solutions America helps companies of all sizes to improve their business by increasing efficiency, controlling costs and becoming more environmentally conscious. Canon Solutions America is a wholly owned subsidiary of Canon U.S.A, Inc. Canon Solutions America's Solution Design Senior Analysts are responsible for conducting analysis, research, and spearheading complex and innovative solution designs for clients and potential clients. They will Lead on-site customer technology surveys, workflow analysis, workflow illustrations, workflow process reengineering, and business case preparation.
If you are goal oriented, have an interest in technology, and are an outgoing person this may be the position for you! Canon Solutions America offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, profit sharing, success sharing, educational assistance, recognition programs, vacation, and much more!
Responsibilities
Site Assessment & Workflow Design (30%)
• Lead and delegate on-site customer technology surveys, operational workflow analysis, workflow illustrations (floor plans, flow charts, data graphs etc.), workflow process reengineering and business case preparation
• Analyze clients’ intake processes, color matching requirements, and finishing needs to design go-forward recommendations
• Coordinate with project team and client resources to understand site assessment goals and expectations
• Clearly communicate and document customer needs and recommendations to the Proposal and Pricing Teams
RFx and Proposal Design Support (50%)
• Facilitate the solution design process for potential clients, ensuring designs maximize proposed human resources and technology offerings
• Conduct internet research on the client, initiatives, geographic distribution, IT priorities, and current operations to customize designs
• Compile insightful discovery questions for the client in order to facilitate an accurate design
• Coordinate with Production Specialists to review and finalize technology (i.e. hardware, software) configurations required for RFx projects
Solutions Governance (20%)
• Provide industry expertise and innovative solutions in a fast paced, growing environment including leading the team’s innovation efforts for fleet management, technology, production, and mail while establishing best practices
• Strong proficiency of Canon MFD, Production product line and associated software and third party products
• Support department planning, development, and innovation goals by providing analysis and recommendations on emerging business/technology trends (i.e. cloud, digital office, AI, machine learning) and proposing new business models and offerings
Qualifications
• Bachelor's degree or equivalent required
• 5-7 years relative business experience
• 5+ years operational and technical experience preferred
• Intermediate to advance skills in Microsoft Office including Excel, PowerPoint, and Visio.
• Experience in production print/mail operations required, fulfillment a plus
• Strong Presentation skills required, including the ability to interface both internal and external audiences including C-Suite
• Strong project management, analytical, and research skills
• CDIA+ Certification a plus
• Requires up to 50% travel
• Valid driver’s license and acceptable driving record necessary
Canon Solutions America, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristics protected by law.
EOE Minorities/Females/Individuals with Disability/Protected Veterans