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Business Systems Analyst
Yelp
San Francisco, CA, United States
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Business Systems Analyst - Technology Delivery
Summary
We are looking for a talented Business Systems Analyst to join our team in our San Francisco office. In this role, you will work with cross-functional stakeholders to understand business processes, analyze technical needs, gather requirements, and help coordinate and drive process-driven solutions. Come join us as we develop scalable and effective services for Yelp.
What You Will Do:
• Drive new and modified Corporate Infrastructure programs that provide excellent service in the areas of client applications, services, and solutions while fostering strong, collaborative relationships with business partners.
• Elicit, analyze, and document detailed business requirements, understand business processes and relevant technology that will support business initiatives.
• Prepare documentation for end users and technical support resources on new functionality and supporting information.
• Identify opportunities to optimize Corporate Infrastructure programs and services by studying business functions, gathering all relevant details, and preparing output requirements for evaluation.
• Champion stakeholder needs, ensuring that what is delivered meets the original goals and objectives and proactively identify and resolve the challenges that arise throughout projects.
• Provide ad-hoc reporting and data analysis and present actionable findings to recommend workflow improvements.
We Are Looking For:
• 3-5 years experience in business systems analysis, requirements gathering, detailed process mapping, planning and coordinating cross-functional efforts, creating technical specifications that align with business needs.
• Ability to gather and analyze data, sharing findings through meaningful visualizations.
• Proven analytical, evaluative, and problem-solving abilities.
• Strong influencing and relationship building within all levels of Corporate Infrastructure and business stakeholders.
• Exceptional communication skills with demonstrated ability to communicate effectively with both a technical audience and business users, and to facilitate collaboration across teams.
• Detail-oriented, organized, self-motivated, and hardworking.
• A sense of humor!
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.