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Receptionist, Office Ambassador
Autodesk
Lake Oswego, OR, United States
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Receptionist, Office Ambassador
Location: Portland, OR - United States
Job ID: 18WD27836
Position Overview
We are looking for a dedicated Receptionist to manage our front desk on a daily basis including handling client-facing duties as well as general office management tasks. The ideal candidate has excellent communication and multitasking skills, a positive attitude and a strong work ethic.
Responsibilities
• Provide continuous coverage for the front desk. Greet visitors and notify personnel of visitor arrival. Monitor employee and visitor flow in and out of buildings. Maintain security requirements by ensuring visitors sign visitor log and by distributing guest badges
• Ensure that unauthorized individuals are not granted access to buildings. Ensure that employees are using proper access badges. Alert Security or Facilities staff of any disturbances or potentially dangerous intruders. May be trained on alarm systems and provide first level response
• Maintain professional appearance of building lobby or reception area. Maintain and distribute lobby materials such as newspapers or magazines
• Receive and route all deliveries at the front desk. Interact with vendors, couriers and delivery personnel. Contact appropriate employees to accept deliveries
• Assist with Quarterly metric tracking including headcounts, service ticket reporting and event and beverage tracking
• Will be required to be complete CREFTS Autodesk Ambassador Certification within one year of hire. Thereafter, maintain current knowledge base of Company products and information by reading Company news, announcements, and product brochures
• Pass out and collect employment applications and other related forms on request. Receive completed employment applications and resumes and route to HR for processing
• Assist with departmental purchases, payment and tracking as pertains to vendors. Work with Procurement and Accounts Payable departments to ensure department bills are paid in a timely manner
• (May) assist with conference room bookings, loaner equipment (remote controls, adaptors, headphones, etc.) distribution. My assist facilities staff with event support and event calendar
• Answer incoming calls, either directly to reception or redirected from phone system. Answer inquiries directly or direct calls to appropriate employee. (May also) answer or direct calls from employees. Communicate with employees on site-specific issues (i.e. found keys, car lights on, etc.)
• Answer and assist customers inquiring about Company technical support policies for Autodesk products
• Make purchases and/or reconcile expense reports for site P-Card
• Act as point of contact in case of an emergency or disaster, coordinating with Facilities staff
• (May be) required to create and regularly update web pages
• May perform related clerical work such as word processing, filing, emailing mass communications, etc
Minimum Qualifications
• High School diploma or equivalent
• Experience working in an urban environment
• Experience with vendor management, corporate security and safety programs a plus
• Experience with maintainingctivating employee visitor badges
• Excellent oral and written skills and proficiency with all Microsoft Office applications is required
• You are a friendly people person, who is comfortable meeting new people
• Customer service minded – pleasant, friendly, cheerful, energetic, courteous and professional
• Flexible and able to multi-task effectively
• Organized and able to prioritize effectively
• Willing to learn new things – you are inquisitive!
About Autodesk
With Autodesk software, you have the power to Make Anything. The future of making is here, bringing with it radical changes in the way things are designed, made, and used. It’s disrupting every industry: architecture, engineering, and construction; manufacturing; and media and entertainment. With the right knowledge and tools, this disruption is your opportunity. Our software is used by everyone - from design professionals, engineers and architects to digital artists, students and hobbyists. We constantly explore new ways to integrate all dimensions of diversity across our employees, customers, partners, and communities. Our ultimate goal is to expand opportunities for anyone to imagine, design, and make a better world.