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Senior Marketing Manager - Campaign Automation
CenturyLink
Denver, CO, United States
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CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.
Job Summary
The Marketing Operations Lead is responsible for driving the tactical and technical direction of projects in the support, development and execution of programs, tools and resources for all business units. This entails strong knowledge of operational and delivery tools: campaign automation (Marketo) and CRM (SalesForce.com)
Job Description
The position is accountable for a variety of functions that require strong business acumen, marketing knowledge, understanding/management of internal processes, and a functional/technical knowledge of campaign automation and CRM tool sets, including:
• Implementation of Campaign Automation Tools and Programs – Building and owning Demand Funnel logic, campaign construction, lead scoring and specific program logic in Marketo
• Working closely with Marcomm, Segment Marketing, Product Marketing, and Ecommerce to execute strategy within campaign automation and CRM tools.
• List management
• Lead Routing and distribution management
• Responsible for building and maintaining reporting functionality within Campaign Automation and CRM toolsets to enable campaign forecasting and tracking metrics for trend & ROI analysis and continuous improvement of program performance.
• Vendor Management
Qualifications
Required:
• 5-7 years proven results delivery track record in Marketing or Database marketing
• 4 year degree in Business or equivalent experience is required
• Functional and Technical experience with Salesforce CRM and Marketo (or similar Marketing Automation platform)
• Proven ability to work effectively in teams and independently; strong organizational and project management abilities, strong analytical and critical thinking and innovative problem solving skills.
• Strong Excel skills and ability to demonstrate experience in forecasting and measuring results.
• Requires strong work ethic, ability to work independently and strategically on complex, long-term projects.
• Strong interpersonal skills are required to help with communication, team support and team effectiveness
Preferred Job Qualifications:
• Experience executing & managing one or more of the following:
◦ Integrated marketing programs using online and social marketing tactics.
◦ Campaign Automation Platforms (Marketo/Eloqua/Aprimo)
◦ SalesForce.com funnel management
• Ability to break down complex problems into manageable goals.
• Experience in analyzing data to develop channel specific marketing plans
• Knowledge of telecom industry
• MBA preferred
Education
Bachelors or Equivalent in Marketing
Alternate Location: US-Colorado-Denver
Requisition #: 182020
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.