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Park Services Supervisor
Six Flags Entertainment Corporation
Concord, CA, United States
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Job Description
Job Summary:
Six Flags employees are friendly, outgoing, professional, and responsible for creating amazing guest experiences every day. As the Park Services Supervisor, you play a vital role in ensuring the best service and cleanliness to our guests on a daily basis. The Park Services Supervisor enthusiastically oversees the training and operation of the Park Services department and staff.
Job Duties:
• Ensures the park and all buildings are clean and presentable to guests
• Enforce and promote park cleanliness in guest areas and Team Member areas.
• Demonstrate and continually train the Six Flags Mantra of providing Friendly, Clean, Fast, and Safe Service to each Guest
• Make recommendations regarding Team Member hiring, promotions, and corrective action.
• Identify areas for continued improvement; develop and implement strategies to enhance these areas.
• Ensure proper documentation of park cleanliness inspections in restrooms and buildings.
• Identify trends of patron usage in locations to determine inventory control of paper products and supplies
• Implement Guest service programs, and continually follow up with team on Guest service related measurements.
• Ensure all Training Material is practiced in the workplace including park trainings and departmental trainings
• Ensure that Safety and Security Awareness are reinforced and practiced consistently
• Complies with and ensures safe handling of chemicals and equipment.
• Resolves Guest issues and addresses Guest concerns regarding safety and park policies
• Must follow Six Flags policies and procedures at all times including Department of Labor Break and Meal Laws.
• Perform Department Duty Manager role as assigned
• Executes any other activities as requested by Department Manager or Director
Minimum Qualifications:
• Must be available Days, Evenings, Overnights (Graveyard), Weekends, and Holidays
• Must have a valid California Driver's License
• The ability to work indoors and outdoors and in all weather conditions
• Must have the ability to stand, walk and run for periods of time, as well as bend, squat, kneel and stoop when needed
• Ability to read, write and communicate effectively
• Computer literacy.
• Good organizational skills, creative, outgoing, detail oriented, and self-motivator
• Proven knowledge of Cal OSHA guidelines and PPE.
• Must possess two years prior supervisory experience in a related field.
• Must possess a high school diploma or its equivalent
• Must be able to lift and carry up to 50 lbs.
• Must be at least 18 years of age