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National Sales Assistant
Meredith
Rocky Hill, CT, United States
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Job Title
National Sales Assistant
Job Summary:
The National Sales Assistant provides sales support for the General Sales Manager and provides backup support for the Local Sales Manager and the Local Sales team members as needed. Responsible for processing all national orders, revisions, make goods and credit memos. Works closely with the National Sales Reps/Rep Firms and Meredith’s RNSDs to maintain client advertising schedules to ensure posting and future share increases. Works with National Sales Reps to formulate make good offers, process late run notifications, credit memo research and resolving invoice and billing discrepancies, sending pre and post log times and fulfilling other general National Sales related requests. During political years, the NSA is responsible for processing political orders, revisions, make goods, refunds, maintaining local public files, tracking political revenue via Excel, and payment processing of all political orders. Performs other duties as deemed necessary.
Essential Job Functions:
• 30% - Coordinates all aspects of the order process by getting manager approval on new orders, entering new orders, processing order revisions in Wide Orbit and confirming orders in Medialine, daily.
• 22% - Notify National Rep Firms of preemptions and formulate and send make good offers to the national rep firms via Medialine and using Wide Orbit Traffic to check for available inventory.
• 15% - Coordinate and respond to all email requests for national accounts in regard to client account maintenance, billing questions, requests for contracts, invoicing and billing concerns and other general service requests.
• 13% - Share Market Data with national reps and managers, pull various reports daily including preempt reports, pre and post logs, Sharebuilder’s weekly inventory report and revenue reports.
• 13% - Initiate, research, approve and process credit memos for all national clients using the Meredith Finance Team Site. Resolve invoice discrepancies by working with national reps to research and resolve billing discrepancies on invoices, clearing them for payment.
• 7% - Notify National Rep Firms via Medialine of any spot that run late due to sports overruns, weather cut ins, network overruns or other network changes.
Job Requirements:
Education – High school diploma or equivalent. College/university/technical degree in related field preferred.
Experience – Previous sales/service support or office experience
Knowledge, Skills and Abilities:
• Computer skills using Wide Orbit and Microsoft software including Excel, Outlook, and Word preferred
• Strong organization and phone skills
• Strong verbal and writing skills
• Attention to detail and follow through
• Ability to work well under pressure
• Ability to maintain a positive attitude and communicate diplomatically with all clients, viewers, and local representatives
• Must be willing to work flexible schedule
Travel Required: Less than 5%