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Senior Accounts Receivable Specialist
J2 Global
Hollywood, CA, United States
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Description
Responsible for reviewing, processing and accurately recording all aspects of accounts receivable transactions including invoicing, credit and debit memos, customer credit worthiness, customer inquiries and cash application for domestic and international customers in multiple currencies.
Have the ability to anticipate, visualize, articulate, and solve problems, making decisions that make sense and are based on available information. Taking initiative to escalate problems/issues and offer new and innovative solutions when needed.
Job Duties:
• Detail oriented with ability to effectively manage time, prioritizing workload to meet changing demands.
• Accurate and efficient processing of all invoice transactions, credit and debit memos for multiple entities and currencies.
• Quality assurance of monthly invoices generated from various billing and ERP platforms.
• Preparing customer billing reports using Excel to customer’s specification.
• Run credit checks on customers, approve credit applications and assign credit limits for the customers including preparing reports on credit ratings on customers.
• Post payments for cash deposited in the lockboxes and bank accounts to customer accounts for various payment types such as checks, wires, bank transfers and credit cards.
• Verify and reconcile daily bank transmission from the Lockbox to relevant electronic systems based on actual deposits.
• Research and resolve customer billing questions, invoice disputes and escalate to supervisor or manager as needed.
• Maintain current understanding of all related internal systems and processes, and external regulatory requirements. Act in accordance with all corporate policies and practices, and ensure work is in compliance with all internal policies and external regulatory requirements.
• Follow up on credit card declines with customers to ensure collection of the outstanding balances.
• Assist finance/accounting team on monthly closing, audit, and other projects/tasks related to AR.
• Work closely with sales and other departments within the organization
Requirements and Experience:
• 5+ years of experience in accounts receivable and billing
• Experience in processing credit checks on customers and approving applications
• Experience in posting and applying cash receipts and credit cards
• Advanced skills in MS Word, Excel (Pivot table, vlookup) and data entry.
• Experience with Oracle Financials and NetSuite is a plus.
• Excellent customer service and problem solving skills
• Must have strong analytical and mathematical skills and be able to multi-task
• Strong organizational, verbal and written communication skills, attention to detail and strong consistent performer, desire to learn. Willingness to go to the “extra mile” to get the job done right
• Ability to work through issues with customers, employees, and colleagues in a calm, proficient and effective manner
• Bachelor’s degree (BA) from four-year college or university
• Self-directed and able to work within a team to expedite completion of critical projects with other functional groups including Sales, and engineering
• Ability to work in a fast-paced environment at a company growing in revenue
• Large company experience with high volume transactions is a must
About j2 Global
Founded in 1995, j2 Global® (NASDAQ:JCOM) is an award winning, leading provider of Internet services through its two divisions: Business Cloud Services and Digital Media.
The Business Cloud Services Division offers Internet fax, virtual phone, hosted email, email marketing, online backup, unified communications and CRM solutions. It markets its services principally under the brand names eFax®, eVoice®, FuseMail®, Campaigner®, KeepItSafe® and Onebox® and operates a messaging network spanning 49 countries on six continents.
The Digital Media Division, created with j2 Cloud Services’ November 2012 acquisition of Ziff Davis, Inc.
Ziff Davis, Inc. is the leading digital media company specializing in the technology, gaming and men's lifestyle categories, reaching over 117 million unique visitors per month. Ziff Davis sites include IGN.com, PCMag.com, AskMen.com, ComputerShopper.com, ExtremeTech.com, Geek.com, LogicBuy.com and Toolbox.com. Ziff Davis also operates NetShelter, the largest community of technology publishers dedicated to consumer electronics, computing and mobile communications. Ziff Davis B2B is a leading provider of online research to enterprise buyers and high-quality leads to IT vendors.
As of December 31, 2016, j2 Cloud Services had achieved 21 consecutive fiscal years of revenue growth.
Our Culture:
At j2 Global®, we work in a culture of collaboration and welcome those who desire to join our growing global community. We seek enthusiastic individuals with an entrepreneurial spirit looking for an environment that rewards your best work.
J2 Global offers competitive salaries, health benefits, a 401k, and company-sponsored events. If you’re seeking a dynamic work environment where you can see the direct impact of your performance, then j2 is the place for you.
J2 Global® is an Equal Opportunity Employer.