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Human Resources Generalist
PSAV
New York, NY, United States
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Position Overview
The Human Resource Generalist partners with employees, managers and HR Business Partners in employee relations, project management, performance management, career and succession planning and HR administration. This position participates in projects for the Human Resource team, Investigates and brings resolution to union employee relations issues that provides fair and consistent treatment to all employees, and in a manner consistent with the company’s policies and procedures. This position reports into the VP, Human Resources.
Key Job Responsibilities
Performance Management - 60%
• Answers questions regarding company’s policies and procedures.
• Educates managers on legal practices, acceptable workplace behaviors and appropriate counseling methods.
• Conducts intake meetings with employees and managers to identify concerns or complaints involving workplace conduct, performance issues, policy violations, harassment allegations and other complaints in union markets.
• Reviews and considers information from all parties and applies understanding of corporate policies, employment law and other regulations.
• Provides guidance on effective ways of resolving employee relations issues and makes discipline recommendations utilizing the company’s progressive discipline process.
• Reviews and approves disciplinary action documents.
• Participates in disciplinary action and termination discussions, as needed.
• Escalates HR issues that meet predefined criteria and using judgment to assess risk and sensitivity level.
• Apprises business and HR leaders on the status of issues and concerns being addressed and recommendations or disciplinary actions as appropriate.
• Assist HR business partners with integrated talent management process and succession planning to ensure talent is properly identified and assessed.
• Attend unemployment hearings.
Information Management and Reporting – 15%
• Ensures utilization of the Employee Relations module to complete and track activity.
• Maintains records and compiles statistical reports concerning employee relations data.
• Analyzes report content and makes recommendations regarding trends.
• Maintains discipline/investigation files according to PSAV Standards.
Project Management – 20%
• Monitors progress and performance against the project plan to ensure deadlines are met.
• Maintains project documentation and creates/updates process documentation.
• Provides project status updates to the project team and HR Leaders.
• Assists in project planning by compiling/contributing information and recommendations.
• Partners with HR Leadership in coordinating project resources.
• Assists with training and implementation.
HR Administration – 5%
• Participates in HR special projects.
• Assists in the maintenance of employee records in the Human Resources Information system (HRIS).
• Runs and prepares reports from HRIS.
• Supports Human Resource programs and initiatives.
• Provides immigration support and interface with vendor and business partners.
• Supports program management for the Human Resources initiatives and processes.
• Assists with off-boarding procedures.
• Provides support to employees with Human Resources questions or directs calls to the appropriate contact.
Required Skills:
Competencies
• Communication
• Consultation
• Critical Evaluation
• Relationship Management
• Concern for Quality
Required Experience:
Job Qualifications
• Bachelors degree or equivalent, in Human Resources or related field
• 2+years experience in Human Resources with a minimum of 1 years experience of Employee Relations in a union environment
• 2+years experience in administrative and customer service
• Good understanding of employment laws
• Project Management experience
• Excellent professional written and verbal communications skills
• Critical thinker, active listener and effective time manager
• Demonstrated ability to exercise judgment and discretion in handling confidential information and situations
• Strong PC and analytical skills
Physical Requirements
Physical Requirements
Hours Per Day
Lifting Requirements
Frequency
Sitting
6-8 Hours
Lifting 0 - 15 lbs*
Frequently
Standing
2-3 Hours
Lifting 16 – 50 lbs*
Occasionally
Walking
0-1 Hours
Lifting 51 - 100 lbs
Never
Stooping
0-1 Hours
Lifting Over 100 lbs
Never
Crawling
0-1 Hours
Kneeling
0-1 Hours
Carrying Requirements
Frequency
Bending
0-1 Hours
Carrying 0 - 15 lbs*
Frequently
Reaching (above your head)
0-1 Hours
Carrying 16 – 50 lbs*
Occasionally
Climbing
0-1 Hours
Carrying 51 - 100 lbs
Never
Grasping
0-1 Hours
Carrying Over 100 lbs
Never
Auditory/Visual Requirements
Frequency
Pushing/Pulling Requirements
Frequency
Close Vision
Continuously
Pushing/Pulling 0 - 15 lbs*
Occasionally
Distance Vision
Frequently
Pushing/Pulling 16 – 50 lbs*
Occasionally
Color Vision
Continuously
Pushing/Pulling 51 - 100 lbs*
Never
Peripheral Vision
Occasionally
Pushing/Pulling Over 100 lbs
Never
Depth Perception
Occasionally
*Identifies the physical requirements that team members perform without assistance.
Hearing
Continuously
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Work is performed in an office environment with frequent travel to New York City and Philadelphia. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by PSAV based in an office environment and when traveling, on an individual venue or a representation of venues in that city or area.