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Operations Analyst
Gannett
Charlotte, NC, United States
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Operations Analyst
Gannett Publishing Services
Charlotte, NC
This position is responsible for operational support of GPS Single Copy scan based initiatives.
Job responsibilities:
Ensure data integrity between Champion, Genesys and 3rd party billers
• Linking of data records between systems
• Registration of new Retailers and/or new stores
• Manage transition of financial ownership between GPS, 3rd party billers and wholesalers
Produce reporting
• Weekly reporting (weekly errors, AR aging, missing data files)
• Period End reporting for both Champion and USCP over Genesys
• On demand crystal reporting
Scan data file management
• Process data files from scan partners as they are received
• Translate data files from partners
• Detect and remove duplicate sales files
Manage new scan partnerships
• Create and distribute setup files for new scan partners.
• Work with markets and scan partners to create initial setup file. Perform financial registration with appropriate 3rd party billers. Submit data entry to Customer Service.
Responds to inquiries from internal and external customers via phone and email including the communal GPS Scan Inbox
Assists Reporting and Analysis manager on team projects
Assists Business Analyst on team projects
Education:
Finance/Accounting/Business Management degree or suitable work experience.
Technical Skills:
Proficiency with Microsoft Office software. Familiarity with Crystal Reports and Lawson preferred.
Behavioral Skillsets:
Good communication, inter-personal and relationship building skills. Good organizational skills with the ability to prioritize and manage multiple tasks. Self-motivated, goal-oriented having the ability to work with minimal supervision. Reacts to change proactively. Maintains a positive attitude when “other required tasks” are assigned. Internal and external customer service oriented.