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Brand Ambassador
Merlin Entertainments
New York, NY, United States
Job Details - this job has expired, please see similar jobs below
Description
Take a starring role with A-listers atMadame Tussauds New York!
Do you have the Magic in you to create memorable experiences all for the love of fun? Do you wish to cast a spell of laughter and enjoyment to the people around you? Want to join a team that creates smiles and memories globally on a daily basis? Then you have the magic to be Team Merlin at Madame Tussauds New York!
About The Role
Vital aspect in creating awareness of our attraction in various locations in New York City. Work independently at targeted areas on the streets to drive visitors to the attraction.
• Drive visitor volume to Madame Tussauds New York.
• Demonstrate a passion for excellent guest service.
• Be knowledgeable and up-to-date on Madame Tussauds New York in order to deliver proper/correct information.
• Consistently create a positive and memorable experience to our customers.
• Work as brand ambassador in high profile outdoor locations in Times Square and other parts of New York City.
• Achieve and/or exceed daily budgeted visitor volume through guest interaction and salesmanship at the assigned location.
• Converting guests by creatively promoting the “experiences” in the attraction and offering incentives such as discount flyers.
• Smile, greet, and interact with guests and potential guests at all times.
• Be in position as assigned by manager on duty to ensure proper coverage for the area.
• Regularly be in full, proper uniform which may or may not include additional MTNY advertising such as flag back packs or similar promotional items.
• Provide directions to customers so that they may navigate throughout the attraction.
• Distribute promotional flyers in Times Square area as needed for the needs of the business.
• Represent MTNY during marketing events as needed.
• Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy (HS001).
About You
• Self-starter and self-sufficient
• Ability to work with a team and alone
• Ability to interact with partners and clients
• At least 3 years’ experience in a customer services, preferably strong sales position, with specific focus on the hotel, tour or travel industry, or a theme park.
• Requires a track record of success in serving customers, working in a team environment, listening and providing information.
• Requires excellent verbal and interpersonal communication skills.
• Must be enthusiastic, willing to work in a face paced environment, and handle a high volume of calls.
• Must have attention to detail and a sense of urgency.
• Knowledge of foreign languages and cultures is desirable; bilingual skills are also desirable.
Preferred Qualifications:
• Previous experience in service industry
Education:
• High School Diploma or equivalent
About The Benefits
Perhaps the biggest benefits of joining us are the outstanding opportunities for career development within our exciting, global organization.
• Flexible hours
• 30% discount in the retail store
• Merlin Magic Pass which give you free admission to Merlin attractions worldwide
• Competitive 401K
• Employee Assistance Program
• Discounts through the Merlin Marketplace Website – on almost anything you buy online
• Discounts through Plum Benefits – on tons of ticketed events
• 30% discount at Skechers.com and Skechers stores
• FUN working environment and much more!
About Us
Madame Tussauds is the ultimate celebrity fun day out, where else can you get up close and personal with A-List celebrities, sporting legends, political heavyweights and historical icons and relive the lives, events and moments that made the world talk about them.
Merlin Entertainments, plc. is a business built on fun. We are the world's second-largest visitor attraction operator. We operate over 100 attractions, eight hotels and three holiday villages in 22 countries across four continents and we run some of the best known names in global leisure. These include the likes of SEA LIFE, Madame Tussauds, the Dungeons, the Eye brand, and LEGOLAND. Whether you are serving delicious food, working in the office, maintaining the attractions, entertaining guest or operating rides, the objective is to provide a truly memorable experience and a great day out for all members of the family.
We offer flexible opportunities, in a totally unique environment. We know this is a great place to work, but don’t just take our word for it…click here to see us in action!