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UX Designer
Blizzard Entertainment
Irvine, CA, United States
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Blizzard Entertainment games don’t just begin with game ideas or end once those games are released. A lot more goes into the creation of a Blizzard product than the work of developers—and we support our games for years after they’re in the hands of gamers worldwide. Are you the type of person who uses a product and immediately strives to figure out how you could design it better? Do you enjoy solving problems at a conceptual level, but also love figuring out the details when it comes time to make those conceptual ideas concrete? We're looking for a UX Designer to join our Service Technologies Product Design team to do exactly that!
The UX designer will focus on providing the company and our players with solutions that streamline efficiency, support game development, and foster Blizzard Entertainment's culture of delivering world class customer service. The UX designer will collaborate with a variety of teams (customer service, game development, etc.) to design solutions that meet strategic business objectives while also creating a useful, intuitive, and epic experience for our players across the globe.
This role is best suited for someone who embodies the philosophy that UX design is centered around people, and that our goal is about getting things right for our users, not about just getting things done. The right candidate will think globally and be thoughtful in designing for cultural differences. Additionally, this person will leverage the latest in technology such as machine learning to come up with innovative ways to engage with our players.
Through research, design, testing, and iteration, the UX designer will be involved in all phases of the user-centered design process.
Responsibilities
• Understand Users – Work with our user researcher as well as leverage analytics and other data sources to build a holistic understanding of our users and their needs and goals.
• Collaborate - Work closely with product managers, stakeholders, business analysts, engineers, and other designers to guide UX design from start to finish of a project.
• Communicate Designs – Create meaningful UX deliverables such as storyboards, sitemaps, wireframes, user flows, prototypes, presentations that help the team understand what to build.
• Iterate – Revise and improve designs based on user feedback, research, tech constraints, business decisions.
• Deliver - Drive and support your ideas all the way through the successful launch of a project.
Requirements
• Proven knowledge of design trends, patterns, usability, and best practices across devices and platforms
• Serious passion for user-centered design and demonstrated knowledge of information architecture, usability, accessibility, interaction design
• Experience creating wireframes, low-fidelity and high-fidelity interactive prototypes using standard tools of the design trade (ex: Sketch, Axure, Photoshop, Adobe XD)
• Experience facilitating activities such as design studio, user journey mapping, etc
• Proven capability to work on multidisciplinary project teams
• Ability to handle and adapt to changing priorities throughout a product life cycle
• Excellent communication and presentation skills
• A degree in design, human-computer interaction, cognitive science, human factors or related field
• A minimum of 3 years' experience as a UX designer, information architect, visual designer, interaction designer, user interface designer, or similar role
Blizzard Entertainment is a global company committed to growing our employees along with the business. We offer generous benefits and perks with an eye on providing true work/life balance. We’ve worked hard to foster an intensely collaborative and creative environment, a diverse and inclusive employee culture, and training and opportunity for professional growth. Our people are everything. Our core values are real, and our mission has never changed. We are dedicated to creating the most epic entertainment experiences…ever. Join us!