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Senior Business Analyst
Pearson
San Antonio, TX, United States
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Description
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.
The Senior Business Analyst will support the Senior Leadership team of Cloud, Hosting and Network Operations in delivering their goals and strategic priorities. The Senior Business Analyst will be responsible for developing and refining metrics, supporting and implementing continuous communication to customers and key stakeholders, supporting and executing analysis needs and adhoc requests in support of continuous improvements and deep business understanding while supporting all executive level decisions through data and business awareness. The ideal candidate will be self-motivated, driven and keen on delivering results. We are looking for a strong team player who will help elevate the team and the organization to the next level.
Main activities/responsibilities:
• Support the operations team as a business partner and advisor, advising on and ensuring delivery of business and operational objectives
• Support the operation teams in providing insight and analysis to the business to aid forward-looking and strategic decision making
• Oversight of actual monthly results and KPIs, and informed and insightful commentary thereon.
• Highlight key risks and opportunities within functions and providing insights
• Support decisions on project and portfolio budgets, ensuring they are measured against financial targets
• Identify and address operational improvement and cost opportunities.
• Work collaboratively with all organizations within Pearson to deliver key reporting, planning and forecasting processes, providing accurate and timely future-facing data on which to base decisions
Expected Results:
• Effective partnering and strong communication with the operations leadership team
• Strong performance against KPIs and targets
• Accurate and timely delivery of investment and business cases
• Operational improvements and cost opportunities identified and realized
• Strong collaboration with Product groups, Geographies and Enabling Functions across Pearson
• Improved forecasting and planning efficiency and accuracy
• Leverage of analytics tools to focus organization on value-added activities
Qualifications and experience required:
• Qualified with 5-7 years' experience in an analyst position
• Experience working in a multinational matrix organization
• Strong understanding of materiality and ability to prioritize across competing agendas
• Ability to identify business risks and implementation of tactics to mitigate
• Understanding of financial control, business performance management and process optimization and experience of working in more than one of these areas.
• Awareness of multiple business models and experience of working with more than one
• Participation in international projects, may be short or long term (preferred but not required)
• Advanced Microsoft Excel user, Proficient Microsoft Office user
Required Skills:
• Communication: strong verbal and written skills across the organization and with external parties
• Influence: presence and confidence to interact with senior management. Ability to leverage influence across teams and cultures.
• Emotional Intelligence (self-awareness, self-regulation, motivation, empathy, social skill) and the ability to apply it to work successfully in a matrix environment
• Collaboration: with other internal teams and third party providers
• Decision Making: understanding materiality, complex and uncertain situation, prioritization
• Performance focused: self & others
• Time Management: ability to work under pressure and to tight timelines, producing a high standard of work with attention to detail
• Analytics focused: organizes information and manipulates data to identify/explain trends, problems and mitigating actions
• Driving change: identifying opportunities for continuous improvement and innovation