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Sales Account Associate for High End Lighting/Furniture Design Studio
NYFA
New York, NY, United States
Job Details - this job has expired, please see similar jobs below
Description
PELLE is seeking a highly experienced Sales Account Associate to help us grow our Sales & Marketing department. Our ideal candidate has senior-level sales experience, is networked within the A&D community, and brings in-depth knowledge and passion for high design. You would be working alongside the owners and our Sales Director.
SKILLS AND QUALIFICATIONS:
• Minimum of 3-5 years of sales experience in luxury/high-end lighting and/or furniture, interiors, or design-driven brand.
• Excellent verbal and written communication skills.
• Knowledge and experience with CRM software.
• Must be highly organized, goal-oriented, display a keen attention to detail and have outstanding problem solving skills.
• Excellent interpersonal skills and social etiquette.
• Minimum of Bachelor’s Degree in related field.
JOB RESPONSIBILITIES:
Outreach & Strategy:
• Development of leads through proactive client outreach.
• Active engagement with A & D professionals.
• Implement sales analysis, reporting and client feedback into creating sales & marketing strategies.
Sales Activities:
• Drive sales to meet target goals.
• Provide excellent customer sales service support over phone and email.
• Quote, invoice and track payments per company policies and procedures.
• Develop and provide in-depth knowledge of PELLE products to inform client about customization options and technical specifications.
• Input and upkeep of CRM data to facilitate effective lead development.
• Manage client relationships: delivery updates and shipping details, coordination of electricians and installation team if required.
• Giving presentations at interior design and architecture firms.
Showroom Activities:
• Provide knowledgeable tour of the showroom and products.
• Exceed customer expectations with a stellar showroom experience.
• Ability to identify customer needs and problem solve, to understand and explain product features and benefits.
• Maintenance of the showroom and front office including floor and fixture changes.
• Work together with fellow employees to create a positive, team-oriented atmosphere and a friendly showroom environment.
• Maintain cleanliness, floor/fixture changes, and high level of presentation in the showroom at all times.
• Ability to move objects weighing up to 50 pounds.
• Ability to work occasional weekends and/or evenings for showroom appointments.
About PELLE
PELLE is a lighting and furniture design studio with a studio/showroom located in the Flatiron district of Manhattan. The studio features an extensive collection of luxury lighting designed by Jean & Oliver Pelle and hand-produced in our Manhattan workshop.