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Hurricane Harbor Seasonal Operations Dispatch
Six Flags Entertainment Corporation
Jackson, NJ, United States
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Job Description
Summary: Responsible for ensuring proper communication is relayed via radio, phone, and email to all appropriate personnel regarding any and all situations.
Key Duties and Responsibilities:
• Responsible for the execution of all Dispatch functions.
• Facilitate park-wide communication via phone, radio, and email.
• Dispatch and communicate all medical emergencies to proper personnel.
• Dispatch maintenance and operations personnel to ride breakdowns and dispatch maintenance personnel as needed for other departments.
• Ensure downtime is recorded with correct downtime reasons and codes in the downtime system.
• Distribute keys, locks, radio equipment, and other supplies to proper personnel and ensure all are accounted for at the end of the night.
• Complete daily, weekly, and monthly reports.
• Ensure proper communication to all park employees including ride statuses to proper personnel through email and radio communication regarding closed rides.
• Collect hourly turnstiles for required rides every hour and send hourly turnstile e-mail out by 30 minutes after the hour.
• Monitor weather throughout the day to ensure safe operation of all rides and attractions.
• Responsible for communicating any radio repair issues with proper personnel.
• Ensure Six Flags wait time mobile App is updated frequently and accurately.
• Understand all procedures during power failure and/or emergency situations.
• Dispatch and monitor all missing persons throughout the park.
Skills and Qualifications:
• Must be able to remain composed in highly stressful situations.
• Must be at least 18 years of age and be able to work a flexible schedule including weekends, days, nights, varied shifts, and holidays.
• Must have the ability to use Microsoft Office programs.
• Must be detailed oriented and have exceptional organizational skills.
• Must be able to meet aggressive deadlines, and make efficient decisions either independently or as part of a team.
• Must be able to sit, stand, walk, or maintain continuous movement for an extended period of time.
• Must be able to complete all necessary Six Flags Training courses and obtain necessary certifications.
This job description is not intended to be all-inclusive.Team Members may perform other related duties as required, meeting the on-going needs of the company.
Six Flags Great Adventure and Hurricane Harbor are a Smoke and Drug Free Equal Opportunity Employer