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Account Associate
Orange
Atlanta, GA, United States
Job Details - this job has expired, please see similar jobs below
about the role
Proactively support Enterprise Account Managers and Sr. Account Manager / Sr. Account Director and local or Regional Managers in the sale of Orange Business Services and to further support sales in the areas of ensuring customer satisfaction, achieving Company targets, and providing quicker resolution to problems and queries within the designated region.
key accountabilities
• be focal point for quotations, evaluations, loans, customer requests and day-to-day account activities in order to maintain and enhance strong customer relationships
follow up on all Sales Leads from Telemarketing Campaigns, Partners, Seminars Activities and named target accounts
document all account activity on Sales Databases (START)
order entry into GOLD in support of account management as required
track and ensure completion of Disconnect orders
work with Billing and Accounts Receivable to resolve invoice and SDO issues
through project lists and regular updates keep management aware of all business opportunities
undertake any other tasks, which maybe required by Orange Business Services to further Sales Process
sell by phone - proactively seek sales under "Small Business Guidelines"
prospect and Target Nominated Accounts (including account qualification, appointment setting, follow-up project closure)
maintain, target and grow existing account base for Orange Business Services
promote and organize external Account Manager activity within assigned Account (min 9 appts p/wk)
dimensions
• Financial- the Account Associate position could have revenue or order targets based on specific account assignment
People Management- the Account Associate does not have direct management responsibility. However, they can act as a coach to less experienced members of the group or as a team lead on a specific assignment. The team lead function would be within region. However, it could be a global opportunity where coordination / management activity would cross regional boundaries
about you
knowledge & abilities
Ability to:
• engage and partner with customer and internal staff as required
work in a virtual team environment
maintain good time management and organizational skills
desire to learn and develop a career in a global sales organization
identify and qualify revenue generating opportunities, qualifications, & certifications:
• degree n Business, Finance or other relevant field (or equivalent)
internship in sales or marketing organization, preferably technology or software
membership in related professional organizations
certifications . accreditation in relevant areas
experience
• 3-5 years experience in selling and relationship management within multinational companies
experience supporting and selling communications solutions and value add services
experience selling to, and management of customers with managed services in the areas of WAN / LAN, Hosting, Messaging, VoIP, infrastructure management, mobility, outsourcing/out-tasking
understanding of the industry sector and key customers in that sector inclusive of related strategies and business challenges
recognized for consistent sales performance or job performance excellence
additional information
benefits of being Orange
Because Orange Business Services hires the best people, we work hard to provide benefits that make lives better, so we offer a comprehensive benefit program which features:
• health coverage for you and your family through medical, dental and vision plans
financial protection through disability, life, accidental death & dismemberment, and business travel insurance
a 401(k) plan in which the company matches dollar for dollar on a generous % you contribute
tax advantages through flexible spending accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
to help you manage your work and life needs we offer a life assistance program, adoption assistance, tuition reimbursement, guy reimbursement, a group legal service plan
homeowner's, automobile, cancer, accident and pet insurance at group rates
a generous paid time off program in which the benefits increase along with your tenure with the company
When you join Orange Business Services, you do more than simply switch companies to advance your career. You become part of the Orange family, a group of talented women and men who drive innovation, embrace change, and celebrate the global community with is Orange.
department
Sales & Marketing Americas
Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.
contract
Regular