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Client Executive
CenturyLink
Woburn, MA, United States
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CenturyLink (NYSE: CTL) is a global communications and IT services company focused on connecting its customers to the power of the digital world. CenturyLink offers network and data systems management, big data analytics, managed security services, hosting, cloud, and IT consulting services. The company provides broadband, voice, video, advanced data and managed network services over a robust 265,000-route-mile U.S. fiber network and a 360,000-route-mile international transport network. Visit CenturyLink for more information.
Job Summary
Manages the sale of the company's products and services globally to the largest and most strategic customers of which have a major impact on the success and growth of the company. Plans, organizes, leads and controls balanced sales growth, continued account penetration and customer satisfaction on a long-term multi-year focus.
Job Description
• Accountable for the maintenance, growth and increased profitability of existing accounts and the strategic direction of assigned accounts. Directs strategic, customer specific initiatives, which deliver "value added" services through the execution of customer specific account development plans.
• Develops and maintains strong relationships with customers at decision-making levels. Defines and executes sales strategies, and communicates clearly and concisely through professional presentations.
• Leads sales and knowledge presentations for key customers and prospects. Develops and discusses how the company’s suite of products and services can meet the customer’s needs, and still satisfy company profitability and growth requirements. Serves as an expert in products, solutions and general service delivery methodologies.
• Maintains an expert knowledge of the customer's business products and services. Ensures profitable revenue growth and customer satisfaction within the assigned accounts. Maintains high level, executive contact with the account, focusing on the establishment and maintenance of the strategic relationship.
• Provides professional guidance across the organization in overseeing sales plan activities for assigned accounts.
Qualifications
• Education Level: Bachelor's Degree
• Field of Study: Business, Marketing/Sales, or similar
Other Job Requirements
• Bachelor degree, MBA preferred.
• Must have extensive knowledge of the telecommunications industry.
• Ability to develop strong relations with customers at decision-making levels.
• Must be able to work productively in a matrix team environment.
• Must be able to define and execute sales strategies and communicate clearly and concisely through professional presentations.
• Must be results oriented and have a proven track record showing high leadership qualities.
• Must show demonstrated success in dealing with large complex accounts, have a history of running and managing groups/accounts and not only thrive on change, but drive it as well.
• Needs a financial understanding of Total Cost of Ownership model.
• Highly effective verbal and written communication skills, including an energetic, enthusiastic and compelling sales presence.
• Moderate Siebel, Excel and Power point skills
• Viewed as a Trusted Advisor by their customers.
• Operates at the executive level consistently.
Alternate Location: US-Massachusetts-Woburn
Requisition #: 176929
EEO Statement
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.