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Sales Specialist
Bose Corporation
Carlsbad, CA, United States
Job Details - this job has expired, please see similar jobs below
Lead Sales Specialist, RDG (Retail Direct Group)
Summary:
The role serves to sell Bose products through the effective delivery of specific customer focused engagement strategies targeted at promoting ownership and advocacy. Role has responsibility for:
• Selling all products and services offered in our store
• Delivering the Bose customer experience, further establishing the Bose brand and building owner advocacy
• Assisting in tasks associated with effectively operating a Bose retail store
Primary Responsibilities:
• Achieves individual and team sales goals through the use of Bose specific customer focused engagement strategies
• Delivers extraordinary and lasting experiences to every customer by personalizing Bose products and services to fit their unique needs; provides exceptional customer service during all customer interactions
• Demonstrates the drive and confidence to succeed in a pay for performance environment
• Contributes to the professional and enthusiastic culture of the store environment
• Models excellence in theater show presentation, inclusive of invitation and verbatim script delivery
• Helps to implement Bose visual merchandising standards and execute promotional strategies
• Participates in all store trainings and certifications to continually develop in the role
Key Performance Indicators (KPI’s):
• Daily, weekly & monthly individual and store Sales
• Conversion Rate
• Individual and Store Average Ticket
• Individual and Store $ / Hour
• Individual and Store Units / Transaction
• Show Attendance/Traffic
Core Competencies:
• Models Bose Essence & Values at all times
• Friendly, respectful, customer oriented
• Consistently presents self as capable and professional in appearance and interactions
• Strong individual sales, engagement and demonstration skills
• Accurately assesses customer needs, wants, and priorities
• ‘Asks for the sale’ and completes the sale using tactful words and appropriate timing
• Holds self accountable for attaining desired sales results
• Establishes and maintains a solid rapport with new and existing customers
• Works and collaborates well with a store team
Functional Competencies:
• Retail sales in a premium-branded, service-oriented store
• Passion and understanding of Bose product and technology portfolio
• Ability to memorize show presentation
• Consumer Electronics Industry knowledge helpful
• Other duties as assigned
Job Specifications:
• Position reports to the Store Manager of a specific Bose retail store
Education/Experience:
• Requires high school diploma
• Minimum of one year related experience
BOSERSR
Bose is an equal opportunity employer that is committed to inclusion and diversity. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. Bose is committed to working with and providing reasonable accommodations to individuals with disabilities. ation.