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Client Manager
NYFA
Long Island City, NY, United States
Job Details - this job has expired, please see similar jobs below
Description
If you’re looking to grow in the world of art, furniture and fine art logistics or just have a passion for it, then we just may have a place for you!
Air-Sea Packing Group is seeking a talented, driven Client Manager to join our organization. The ideal candidate will be a dynamic professional with a flawless attention to detail, excellent communication skills and the ability to provide world-class service to our exclusive clientele.
Key responsibilities and essential job functions include, but are not limited to:
• Coordinate the delivery/pick-up of customer property in collaboration with Specialists, Customer Service and Warehouse personnel through the use of vendors, common carriers and local delivery.
• Develop relationships with shipping vendors. Obtain and compare quotes of several vendors and compare with cost of in-house resources.
• Liaise with both internal and external clients in order to track and follow up on property.
• Provide accurate estimates for projects
• Manage and coordinate Special Operations schedule and allocate responsibilities between deliveries and other warehouse projects as needed.
• Determine necessary supplies and arrange for shipment to all locations including pick-ups, auctions, warehouse, events, etc.
• Troubleshoot problematic shipments and research missing inventory.
• Review and approve all freight invoices.
• Assist with commercial invoices for exports and imports.
• Monitor e-mail communication
• Provide general customer service including answering phones and directing clients and calls.
Desired skills and experience:
• Must have a minimum of four years’ experience in logistics, transportation or distribution.
• Must be extremely detail-oriented with the ability to multi-task and provide world-class customer service while handling high volumes at a fast pace.
• Must be a team player with proven problem-solving and decision-making skills; strong communication skills, both oral and written, are essential.
• Must be proficient with Microsoft Office, especially Outlook; Excel knowledge a plus.
• Must be able to lift and carry up to 25 lbs.
• Must have a strong work ethic with the ability to work independently.
We offer a competitive salary and comprehensive benefits package.
Air-Sea Packing Group is an Equal Opportunity Employer in that our policy, in accordance with Federal and State laws, prohibits employment discrimination solely on the basis of a person’s race, color, creed, sexual orientation, gender, marital status or disability except where a reasonable, bona fide occupational qualification exists.