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Senior Impact Research Scientist
Macmillan Publishers
Austin, TX, United States
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Description
Macmillan Learning is a part of the family-owned Holtzbrinck group of companies and is one of the leading educational technology companies. Through deep partnership with the world's best researchers, educators, administrators, and developers, we facilitate teaching and learning opportunities that spark student engagement and improve outcomes. We provide educators with tailored solutions designed to inspire student curiosity and measure progress. Macmillan Learning is comprised of renowned brands including Bedford/St. Martins, W.H. Freeman, Worth Publishers, Sapling Learning, SkyFactor, Intellus Learning, Late Nite Labs, and Hayden-McNeil. We are an Equal Opportunity Employer committed to reflecting a broad representation of differences -- race, ethnicity, religion, sex, sexual orientation, gender identity/expression, physical ability, age, family status, economic background and status, geographical background and status, and perspective-- in our workplace. The successful candidate for this position will become an employee of Bedford Freeman & Worth Publishing Group, LLC (“BFW”), d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education’s guidance. Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources.
Requirements
Purpose of the Role:
To design and execute research to build evidence of impact of products/services on outcomes with customers, to help customers (learners, instructors and institutions) to achieve improved outcomes, to grow faculty advocates, and to surface insights for company improvements for the design, delivery and support of priority products and services.
Requirements:
• Impact research execution: design and execute impact research studies (develop study design and methodologies; establish sampling strata; construct instruments and protocols; collect, manage, and analyse data). Write up results in technical reports and research briefs. Help coach customers on how to achieve better outcomes. Help internal teams understand how to use the results of studies for product optimization.
• Impact Research communication: in partnership with Sales, develop assets for Sales Reps to use to communicate the role Learning Science plays in our product development and how this leads to identified impact claims with customers. Support Marketing in including claims about product impact into marketing materials. Develop independent publications (White Papers, blogs, articles) to communicate the findings of studies. Establish a presence at conferences and in the broader educational research community
• Collaboration with broader organization: Identify areas for collaboration within the Learning Science team (Learning Research, User Experience, Learning Analytics) and with the broader Macmillan Learning community (e.g through feedback loops with the Product team for product optimization)
• Impact Research education partnerships: Identify where competitive opportunity exists partnering with third parties (research bodies, or individual researchers) or executed.
Qualifications:
• Experience designing practical, ambitious, and novel impact research study designs that combine published instruments and protocols with instruments and protocols developed internally.
• Experience academically evaluating and quality assuring evidence from a variety of sources, understanding the opportunities and limitations of impact evaluation methodologies, and seeking innovative new techniques
• Able to partner with customers on impact research and coaching them to greater success
• Able to partner with multiple business functions to provide them with useful and actionable insights for improvements
• Proficient in communicating results clearly and effectively to a range of audiences (from educators to internal stakeholders), and in a range of formats (from accessible summaries to clearly written technical reports)
• PhD in measurement, education research, or an equivalent field
• 25% travel required