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Sr Professional Dev Spec
Houghton Mifflin Harcourt
Portsmouth, NH, United States
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Manage the day to day processes and products of Heinemann's Online Professional Development Services. Under guidance from the director and in collaboration with other managers and colleagues, the Online PD Specialist will administer Heinemann's on-demand platform, webinars, and other online professional learning resources.
Manage the processes of PD webinars from inception to conclusion, including working with authors to schedule and contract live webinar series throughout the year, continuing to build relationship with current webinar platform host, securing first-draft marketing text, scheduling the hosting of webinars, and working with customers to ensure delivery of high-quality professional development user experience
Oversee on-demand course offerings including consultation with authors around new content, driving course development process, maintaining platform integrity, ensuring a high degree of customer service and satisfaction, and helping drive new sales.
Must be a strong collaborator and act as ambassador and advocate for online professional development with both internal and external constituents.
Work with Director to develop annual revenue goals and expense budgets. Track revenue and expenses.
Collaborate with other Professional Development Managers to create blended learning opportunities for customers. Stay current with news and developments in K-12 online professional development market. Have an eye toward innovation and always be thinking of new (revenue-generating) online PD opportunities.
Work in partnership with Professional Development Marketing and Social Media departments to assist with marketing and messaging for Heinemann Professional Development. Under guidance from PD Marketing, work with authors to draft marketing content for new products.
Oversee the integrity of database content entry for all online PD products.
Document processes and practices
Minimum seven years of experience managing projects or processes.
Superior collaboration and communication skills.
Ability to work well in a team setting.
Ability to communicate with a wide variety of stakeholders.
Knowledge of K-12 professional development market.
Strong attention to detail.
Ability to multi-task in-depth projects simultaneously.
Comfort and facility with Windows-based environment and ability to quickly learn to operate in multiple programs and apps.
Position is based in the Portsmouth, NH Heinemann headquarters.
Physical Requirements:
• Might be in a stationary position for a considerable time (sitting and/or standing).
• The person in this position needs to move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
• Must be able to collaborate with colleagues via face to face, conference calls, and online meetings.
ABOUT US:
Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom. HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.
PLEASE NOTE:
Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.