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Service Delivery Coordinator
Comcast
Hamilton, OH, United States
Job Details - this job has expired, please see similar jobs below
Job Summary:
Responsible for administering sales reports and client activity for
Product Sales Support team. Provides analytical and statistical support
and prepares standard sales forecasts, budgets, projections, and other
management reports. Works with moderate guidance in own area of
knowledge.
Core Responsibilities:
• Responsible for administering sales reports and client activity for
Product Sales Support team. Provides analytical and statistical support
and prepares standard sales forecasts, budgets, projections, and other
management reports.
• Prepares daily, weekly, and monthly sales reports. Tracking,
verifying, and reporting data for the Sales team to support sales
initiatives including sales incentives and contests.
• Responds to and resolves basic account calls and/or escalates
non-technical issues for all accounts to the Product Sales Support
Supervisor.
• Receives agreements from product sales team and enters the information
into databases.
• Acts as liaison between Sales, Marketing, and IT to provide
insight-driven and actionable database query requirements.
• Maintains current information on Comcast products, services,
equipment, and marketing promotions.
• Conducts clerical research which requires an understanding of
departmental programs, policies, and procedures.
• Researches, processes, and manage customer escalations.
• Regular, consistent and punctual attendance. Must be able to work
nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
Job Specification:
• Bachelors Degree or Equivalent
• Generally requires 2-5 years related experience
Comcast is an EOE/Veterans/Disabled/LGBT employer